Ourisman Chrysler Dodge Jeep Ram

“I had a wonderful car buying experience at OURISMAN CDJR! The variety of vehicles is amazing. Pricing was very fair. The team worked together to get us out the door as quickly as possible. Our salesman, Rene Flores its the best was focused on getting me into the car I wanted ! Erick Lopez..one of the best sales managers in the industry The entire staff was very friendly. I will be back when I'm ready to purchase again! They were very informative and willing to answer all questions and concerns I had. I'm super excited to be a Ourisman Customer again I would love to recommend Ourisman CDJR to all my family & friends.””

“Lonny, Lauren and Dale made our experience memorable for all the right reasons. Lonny was very helpful in answering all my questions and putting a proposal together making our visit on the day very streamlined. Laid back and greeted us with his dog Esco, amazing. Lauren and Dale then took us through the finance side of things and again really easy and incredibly nice. They went out of their way to make sure we got what we needed and did it with a smile on their face. Thank you again team, made 2 Brits buying a car in the US a breeze! 👏”

“Had probably the best experience with a dealership! My salesman was Eric B., and I told him exactly what I wanted, and he delivered. He made the experience pressure-free and smooth. The team was also amazing; they jumped in to assist with my questions and concerns. Overall, the experience was excellent. Eric B. restored my trust in car salesmen. I will definitely be getting my next car from them and recommending them to my family and friends!”

“Excellent dealership experience! We found a good deal on a 2018 Jeep Grand Cherokee and they worked with us to meet the price we were aiming for. David Daniels delivered top-notch customer service and guided us through every step of the purchase. The difference in professionalism compared to other dealerships we've dealt with in Virginia was like night and day. I'd happily make the hour long drive again to work with them in the future. Also thank you to Jimmy in assisting with the deal and getting us the price that we wanted. We purchased the vehicle on 6/23/2025.”

“I strongly advise anyone to stay far away from Ourisman Chrysler Dodge Jeep Ram. This dealership is a nightmare to deal with. The only thing they care about is getting a perfect score on the Stellantis survey — not actually delivering on their promises. After signing the contract, I waited 17 days to receive the vehicle — and when it finally arrived, it came with multiple issues. The car was never detailed like they said it would be. It had to be taken back to the dealership immediately due to problems that should have been addressed before delivery. And if that wasn’t enough, I’m still waiting for a copy of the contract. The car has been back 2 two times since it arrived. It’s been weeks, and they’ve gone radio silent. They were quick to pressure me about completing their survey, but completely dropped the ball on every step of the actual customer experience. If you’re reading this before buying — take it as your warning. This place only cares about their internal survey scores, not about doing right by the customer.”