National CAR Mart Iii Inc

“Our experience was okay. We drove four hours to get the car for my 18 year old daughter. When we test drove it, the tire pressure light was on and the salesman said he didn't know why because he had just put air in the tires. Everything else seemed fine. We were able to get a fair price. However, 15 minutes into our drive home, my daughter (who was driving the new/used car) blew out a tire on the toll road. I immediately called the dealer. While he seemed concerned, he didn't offer to help or pay. Three hours later and almost 600 dollars, we headed home. About 2 weeks later, we had to replace the brakes. I knew we would have to put money into the car, but I didn't expect it to be right away. I just got the typical "used car salesman" vibe after all this happened. Btw...the salesman said he would pay me 100 dollars to help cover the costs after the fact. I never saw that money.”

“Bought a 2012 Ford Taurus SHO from here last August. They agreed to have the control arms and wheel alignment done. When I got it back from the shop the car still pulled to the left. I was informed by my mechanic that whoever did the control arms did not torque them under a load so I ended up having to get them done again on my own. After that it started over heating at idle a week into having the car. Brought it in and they told me they couldn’t find anything wrong with it. Turns out they sold me a car with a bad water pump knowing that it would be expensive to fix because it’s ran by the timing chain.”

“My 16 yr old son was buying first car. He did his own research and came upon a Chrysler 200 that was in line with competition. We visited and met Shannon. He was great! Very honest about the used car process. A issue was found on the test drive and he told us it would be taken care of. His promises were kept! Thank you Shannon! 😊”

“Thank you so much to George for assisting and getting my son dream car. George went above and beyond for us and had great communication. The rest of the team was amazing as well as they was showing my son the features of the car while we was doing all the paper work. Thank you so much”

“First time buying a car from a dealer, and the experience was wonderful. Shannon took his time to walk me through the financing and gave me a great deal on a 2005 Toyota Celica. Personable staff, completely transparent about everything, and genuinely cared about my buying experience. Would recommend!”