Chino Hills Ford

“We had a great experience at Chino Hills Ford. Eddie was fantastic to work with. He was fair, personable, and efficient throughout the entire process. We purchased a great used vehicle and felt they really worked with us on our trade-in to make the deal happen. Everything was smooth and straightforward. Highly recommend asking for Eddie if you’re in the market for a car!”

“Cynthia make the process so easy and smooth, she has a great customer service. She was able to great us in a 2025 Nissan Versa SR. I’m super happy! Please ask for her if you are looking for a great deal and 10/10 customer service.”

“I had a great experience at Chino Hills Ford. Cynthia was so kind and helpful while assisting me with purchasing a used vehicle. Tyler, the general manager, was incredibly kind and genuinely wanted to do everything he could to help me get my vehicle. I also want to give a huge thank you to Robert, the parts manager, who made sure my used vehicle was in tip-top shape before I took it home. It truly felt like a team effort, and I really appreciated the care and customer service from everyone!”

“The sales representative Mike and Chris Hernandez had assisted me with the purchase of a 2017 Prius and the process was really tedious. The search went on around June 2022 and after a short two months, I settled into a four-door sedan with the normal features. The color was a little bright considering a personal preference yet it suit the comfort that I could afford.”

“I am compelled to share my absolutely superlative experience at Chino Hills Ford. From the moment we set foot on the lot, the level of professionalism and genuine courtesy we encountered was nothing short of extraordinary. The often-daunting process of purchasing a vehicle was transformed into a remarkably pleasant and straightforward affair, thanks in large part to the phenomenal assistance we received. Our guide through this process was the inimitable Adam (Amr), a sales associate who embodies the very best qualities of customer service. Adam was the epitome of kindness and patience, dedicating an ample amount of time to thoroughly address all of our inquiries without ever making us feel rushed or pressured. His ability to navigate the complexities of vehicle options and financing, all while maintaining a calm and reassuring demeanor, was truly commendable. Most importantly, he worked diligently to secure for us a genuinely great deal that exceeded our expectations. What makes this experience particularly noteworthy is the fact that, despite ultimately deciding on a vehicle not from the Ford line—a Subaru Forester—the staff at Chino Hills Ford, and Adam in particular, treated us with the utmost respect. There was no hint of disappointment or shift in their excellent service; they remained consummate professionals throughout the entire transaction. This dedication to customer satisfaction, regardless of the final brand choice, speaks volumes about the dealership's integrity and commitment to a client-first philosophy. Given the stellar treatment, the fantastic deal, and the exceptional professionalism displayed by the entire team, especially Adam, we would unequivocally and enthusiastically come back here again for any future vehicle needs. Chino Hills Ford has set a gold standard for the car-buying experience.”