Graff Toyota of Chesterton

“I stopped there to test drive a Crown Signia then returned to the dealership and was given an offer I couldn't pass. Jay did a great job showing the vehicle along with setup and was easy to speak with. Andre did a great job getting me good finance terms and was quick with processing paperwork. It took a total of an hour and a half.”

“I recently purchased my second vehicle from Graff Toyota in Burns Harbor, IN, working once again with Brian, and the experience was excellent from start to finish. Over the past three years, Brian has helped me with two vehicle purchases, and his consistency, honesty, and professionalism truly stand out. When I first contacted the dealership, I had just moved from out of state and needed a new vehicle while juggling a demanding work schedule. Brian immediately made the process simple and stress-free. Instead of constant phone calls, he communicated primarily via text, sending vehicle details and updates so I could review everything on my own time. That flexibility made a huge difference. There were multiple occasions where I had to delay the purchase due to work and life obligations, and Brian never once pressured me. His focus was always on what worked best for me, not on rushing a sale. I never felt pushed into a vehicle, add-on, or package I didn’t want. He took the time to answer every question thoroughly and worked diligently to get me exactly what I wanted at the price point I was comfortable with, without requiring any out-of-pocket costs. I tend to trade up every few years, and Graff Toyota—along with Brian specifically—has been one of the most straightforward, honest, and easy dealerships I’ve worked with. I would confidently recommend Brian and Graff Toyota to anyone looking for a transparent and customer-focused car-buying experience.”

“Thank you so much to all the works at Graff Toyota. I had to have a battery replacement put in so therefore my car had to be towed in and when a I called there the very nice lady I spoke with stated to me that if it comes be there by 4 o'clock they could take a look and see if it was the battery or something else, and of course it was there way before then and boy thoses men working there were Johnny on the spot after about 2 hours toyota called me and started the car was ready. I went in and again nothing but kindness to me. And with that kind communication and acknowledge and kindness gose a long way with a customer. I will definitely put the word out if you ever want a toyota to go to you Graff Toyota you won't be sorry. Thank you all very much again Marie Ridgeway 2, February 2026”

“Went in looking for a reliable car for my wife and kids, was immediately grated st the door with a smile and a sincere welcoming. I explained to the salesman what I was looking for and my concerns about safety and reliability. The salesman Robert(highly recommend him) listened to everything I was looking for, he showed me several options and even moved numbers around to fit my budget. It was towards closing time but the guys stayed until the deal was done which was almost 2 hrs after their closing time. Everyone was very kind respectful and didn't hesitate to answer all my questions and concerns, every after closing time. I would also like to mention this was during the snow storm we had on 1/29/26. So upon purchasing the vehicle I asked about bringing my wife the next day to pick it up and the salesman went out of his way and immediately said he would follow me home, which he did and loved the surprise on my wife's face when I showed her, her new car.”

“Bought a Tacoma from here and was in and out within an hour and a half! Brian no BS is one of the best sales guys I’ve ever dealt with. Austin from finance is also top shelf! Anyone in NWI looking for a new Toyota save yourself the time and stay out of merriville and just come here and save yourselves some $$$”