
Google Customer Reviews
John English
Sep 1, 2025
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“We needed a new car that my wife could get into easy. Looked around and found what we needed at Cavalier Ford in Portsmouth. Erich Jefferson helped us and did a great job. Friendly, helpful , just a real nice guy. This is our second car we've purchased from Cavalier. I hope this one is as good as the last one.
John English”
Meg Roybal
Aug 29, 2025
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“I went to a few other dealerships before making my way over to Cavalier and I was not “wowed” with the other dealerships. But once I was there at Cavalier, I have to say, this was the best experiences with buying a car I have ever had! Friendly staff and a very down to earth feel! JD is fantastic, thanks for a fantastic experience!”
Pamela Worrell
Aug 28, 2025
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“JD Johnson was excellent showing us all the features on the Ford Maverick explaining all we needed to know. The buying process was one of the easiest I have ever experienced. Kudos to both him and Matt in financing. I am very pleased with the new vehicle. Also the service department was great in getting the cover in one day and installing it that afternoon. They did a great job.”
Shevona Harris
Jul 19, 2025
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“We went to several Ford dealerships looking for the right one. The customer service was definitely the best here. Erich was very down to earth and not pushy. He just gave us our options and let us go from there. He did not try to unnecessarily sell us on anything. We brought our kids and they were sweet to help reassure us that they were not being too loud. We were in and out within 2 hours when I expected the process to take literally all day. Thanks!!!!”
Melanie Bock
Apr 26, 2025
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“We love Chesapeake Square Cavalier Ford. They always treat us fairly and like family. That's why we are repeat customers! Our first salesman was Nick, who now treats us well in the service department. Now, Nikolay is our salesman. He does a great job finding the right vehicle for us. No pressure, kind, and friendly. He is now a friend. I love my new Bronco. It's perfect for me. I went back and forth about another Explorer or the Bronco. Nikolay could have pushed for the bigger sale and tried to give his opinion as he knew I was unsure. He didn't, he gave me facts about both. I took out 2 cars. Then, I brought my husband, Brian, back and drove vehicles a couple of more times, trying to decide on the right one. Nikolay was patient, helpful, and knowledgeable. He made sure we were ok and comfortable through the whole process. Matt in finance was friendly and knowledgeable. Our previous finance manager Drew (GO DUKES) is now the new car sales manager and it was nice to see him again, too. I feel comfortable there at Cavalier Ford. They are an asset to our community. Go support them and get a new car or truck!
In the end the Bronco was the right fit for my lifestyle and I love it! Can't wait to drive it on the beach and also take my bike on the bike trails, since I now have a trailer hitch. Thank you Cavalier Ford for taking great care of us.”