
Google Customer Reviews
James Omodeo
Jan 31, 2026
Rating:
“Went to Volkswagen an oil change luckily I got too busy and my oil changed fairly quick. I like the option. Watch video of your oil change in progress. The staff was fun and friendly. Chanel, it’s absolutely wonderful. That made me feel comfortable. We all had a couple of good glass. Great experience, getting oil oil change. When I pulled up, I thought to myself wow this is gonna take a while. I have to sit here for a while. To be honest. I didn’t wanna leave right away. I was having such a good time speaking with the employees”
Juan Martinez
Jan 30, 2026
Rating:
“Brought my 2012 Golf R to the dealership for a brake inspection and brake fluid flush. My advisor was informative and the technician (Houston) took great care of the vehicle and was very thorough with his inspection. With under 28,000 miles on this car, I will continue taking it to Village VW for all maintenance and repairs. The service department is top notch under the leadership of Brandon Perry and Patrick Thompson. Thanks so much for the great service.”
Jessica Lockhart
Jan 11, 2026
Rating:
“I’m currently in the process of searching for my next vehicle and recently stopped in to look at the Atlas Cross Sport. I had the pleasure of working with Jaylen as my sales consultant, and she was incredibly thoughtful and patient in helping me think through what I truly need in a vehicle and whether the Atlas would be the right fit. I also had a great conversation with Jason, the New Car Sales Manager. It’s clear they operate with a high level of integrity and genuinely care about helping people make the right decision. Even though I wasn’t ready to move forward during my first visit, they were still welcoming, kind, and generous with their time.”
Sandra Peart
Nov 9, 2025
Rating:
“I have bought numerous cars in my life, but this was by far the easiest, most straight forward, and pleasant car buying experience I have ever had. I was able to work out the entire deal via text before heading to the dealership. I live two hours away so it was imperative I not spend an entire day trying to buy a car. Jaylen was not only knowledgeable, but so helpful and incredibly kind. I never once felt misled or like I was being worked by a salesperson. 10/10 experience. I will only ever have any VW work or service done at Village VW.”
DR “RevDoc” Fraley
Sep 27, 2025
Rating:
“My wife and I have had two Volkswagens for the last 10 years and really love the service we receive at Village Volkswagen of Chattanooga . My wife was thinking about getting a new VW car next year because of the excellent service we’ve received from Village Volkswagen but they made us such a good dea we couldn’t pass it up. We are thrilled to be driving a new Volkswagen Atlas Thank you Arvin, Shannon, Jeff, Reggie, Brandon, and the rest of your team. We’re looking forward to another 10 years with you guys”