Town and Country Ford Charlotte (Sonic)

“Great experience from start to finish. They gave us a fair trade on our vehicle and it was easy to get most things accomplished remotely before we made the drive to finalize everything. Rene was a great salesman, very knowledgeable and friendly. The showroom was clean and full of beautiful vehicles. I would definitely return to purchase again in the future. Everyone was fantastic and helpful.”

“Extremely easy to work with. Alex & Charles worked hard to get me the best deal for my trade in. Very happy with the entire process. From start to finish it was very easy. As far as car buying goes, couldn't have asked for a better experience.”

“This was a great experience in purchasing our new vehicle. Our salesman, Scott Archibold, was great! He answered all the questions and was very patient as we made our decision. Also the sales manager, Suat Kokcinar, was great to work with and offered a good price for our new vehicle.”

“Scott Archibold and the entire team at Town and Country Ford provided the most honest, transparent, no BS Car buying experience of my life. Scott was professional, and transparent. I will be back to Town and Country Ford for my next Car Buying experience! Even the Associates who were not directly helping me were friendly and nice.”

“The absolute best service I have ever received at a dealership! I recently bought my wife a Mustang Mach-E and had the pleasure of working with Rene. He was incredible—so knowledgeable about the car we purchased, patient, and genuinely caring. He took his time to make sure we got exactly what my wife wanted. Rene went above and beyond, walking her through every single feature of the vehicle, helping her set up the app on her phone, and ensuring she felt confident and excited. I could tell this was the only sale he made that day, but you would never know it—his focus was entirely on making sure we left happy. I also want to recognize Suat. I had called him the night before and told him we were on our way, but a severe storm kept us from making it to the dealership before closing. To my surprise, Suat actually stayed and waited for us until nearly 8:45 PM—well past closing time—just to make sure we were taken care of. The next day, I learned he was part of the management team, which made his commitment and kindness even more impressive. Hats off to you, Suat! Lastly, a big thank you to Ms. Karen in the business office. She had to revise our documents several times, yet not once did she show frustration. Instead, she handled everything with a smile and such professionalism—it truly made the process stress-free. Overall, we had an outstanding experience at Town and Country Ford. Thank you to Rene, Suat, and Karen for making this such a smooth, enjoyable purchase!”