
Google Customer Reviews
Kyra Lovell
Feb 18, 2026
Rating:
“Figured i’d leave a review because I actually enjoyed being at a dealership, specifically this one. Bella, a client advisor saw me walking around, I was literally just browsing. She came over and just offered to open the door for the car I was peeking in. Long story short, i’m taking it home and I love everything about it. She fought really hard to make my payments the same as the are now, offered some leasing to eat a lot of my negative equity. It all worked out in the end but I loved the whole experience. Stayed proffessional, honest and straight forward.”
T C
Jan 31, 2026
Rating:
“⭐️⭐️⭐️⭐️⭐️ 5-Star Review
I had the pleasure of working with Ms. Savannah Kummelman, and she is truly the definition of professionalism. From start to finish, she handled everything with exceptional care, clear communication, and a level of expertise that immediately puts you at ease.
Savannah is not only knowledgeable, but she goes above and beyond to ensure every detail is addressed. Her dedication, patience, and genuine commitment to customer satisfaction make her a tremendous asset to the Mercedes team.
If you’re looking for someone who treats you with respect, keeps you informed, and delivers outstanding service every step of the way, Savannah is the advisor you want. Highly recommended.”
Candice Milligan
Jan 5, 2026
Rating:
“I purchased a car with Miguel Chirinos and he provided 100% perfect Customer Service to me and my husband. It was worth the flight to Charlotte to pick up the car! What a surprise to have a car pick up from hotel to receiving gifts when we arrived. Top notch service. Would recommend! Ask for Miguel.”
Jene'Vue
Oct 13, 2025
Rating:
“Good customer service. Was greeted as soon as I drove into service station. Johnathan was my assigned service helper and he was very pleasant and efficient. They even gave me a loaner to use since my vehicle was going to be in the shop for a couple of days. Great experience overall! Conviniently located off independence with easy access.”
Matt Ham
Oct 9, 2025
Rating:
“Our family’s experience at Hendrick has been nothing short of amazing. The first class customer service, attention to detail, kindness, patience, and respect they have given us is above and beyond what we ever imagined. By far the best car buying experience we’ve had. Nabyant Wagner is an amazing salesperson. He does so much more than we asked or expected and made us feel so valued. Tyler Johnson has created a culture that values people over efficiency and profit and it truly shows. Everyone we encountered made my whole family feel valued. After some horrible experiences at other dealerships in Charlotte we are super thankful and fully committed to Hendrick Motors!”