Hendrick BMW Northlake

4.8 Google

Google Customer Reviews

Rohith Davuluri

Feb 25, 2026

Rating:

“I brought x2 m35i, it was great experience here they do the real business and they really don’t wanna loose a real interested buyer, especially Stevan ha was really helpful he understands me and tried his best to satisfy me. Jason and Isiah was really helpful”

Wesley Pryor

Jan 19, 2026

Rating:

“⭐⭐⭐⭐⭐ We had an outstanding experience working with Steven Ha at Hendrick BMW Northlake. From start to finish, Steven was professional, knowledgeable, and genuinely focused on making sure we found the right BMW—not just making a sale. He took the time to explain every detail, answered all of our questions clearly, and never made us feel pressured. Steven’s communication was excellent, the process was smooth and transparent, and he made what can often be a stressful experience feel easy and enjoyable. If you’re looking for a salesperson who is honest, attentive, and truly cares about customer satisfaction, we highly recommend asking for Steven Ha. We couldn’t be happier with our experience and our new BMW X5. Thank you Steven! Sincerely, Wes and Mary”

Matthew Socha

Dec 23, 2025

Rating:

“Wow! I've bought a lot of new cars over the years, but Hendrick BMW Northlake has consistently been the best overall buying experience. Obtained a quote via text that I was happy with, good value on my trade in at the high end of the range and a quick and easy paperwork process got me in and out in a couple hours. Would highly recommend working with Brandon Andes. He took good care of me and my son and even followed us home to pick up the title to my trade in that I forgot to bring with me.”

Dale Whittle

Dec 20, 2025

Rating:

“Wonderful experience working with Omar to purchase my first BMW! He has deep knowledge of the BMW product line and is very patient to explain all of the features in a professional but friendly manner. He even picked me up at the airport! Will definitely recommend.”

Karen Ramsey

Oct 2, 2025

Rating:

“Literally the best car-buying experience we have ever had!! From start to finish, Hendrick BMW Northlake exceeded every expectation. Pat Foy was our resident expert and truly the star of the experience. When we came in to look at a car we had our eye on, Pat went above and beyond--knowledgeable, approachable, friendly and fun, all while remaining completely professional. Every question we had was answered with ease, and he made the entire process seamless. What really stood out was how smooth and stress-free everything felt. Pat guided us from beginning to end, making sure we were comfortable every step--from test driving to financing to driving off the lot. The entire team was equally impressive: professional, courteous, and clearly dedicated to their work. Many had been with Hendrick for years, and their loyalty shows in the pride they take in creating such a positive experience. It is also obvious that the way Mr. Hendrick treats his employees reflects directly in the way the customers are treated. We felt valued, respected, and genuinely cared for. That kind of culture is rare and made all the difference. To top it all off, when our new car was ready, it was beautifully topped with a big bow--a small touch which made the moment unforgettable. If you are considering buying a car, do yourself a favor and go to Hendrick BMW Northlake. Their customer service cannot be beat!!”