Norm Reeves Genesis of Cerritos

“We recently leased our new GV70 Sport Prestige from Norm Reeves Genesis and couldn’t be happier with the experience. Ali and Isaac provided truly exceptional service from start to finish. As newcomers to the Genesis line, we appreciated the time they took to walk us through the different models and clearly explain the entire process. Ali did an outstanding job quickly understanding our needs and payment goals and efficiently getting us exactly where we wanted to be. Isaac was equally impressive, patiently and thoroughly explaining every feature of the vehicle, including service and maintenance, and taking the time to hook up my phone and demonstrate all the details. We are beyond pleased with our GV70 Sport Prestige and look forward to leasing and purchasing future vehicles for our family. In our opinion, Genesis has absolutely hit a home run with their lineup of vehicles.”

“I had a great experience leasing my new GV80 from Norm Reeves Genesis of Cerritos. The entire process was smooth, professional, and transparent from start to finish. The staff (Ernesto Ramos) was knowledgeable, patient, and took the time to explain all the details clearly, which made the experience stress-free and enjoyable. I truly appreciated the level of customer service, attention to detail, and collaboration to finalize a good deal. I would definitely recommend this dealership and Ernesto Ramos to anyone looking for a seamless, pleasant car-leasing experience.”

“I had a great experience at this dealership, especially with the service department. I want to specifically recognize Mary the service coordinator, who handled my car service from start to finish with professionalism and clear communication. Everything was explained upfront, the job bill was accurate with no surprises, and the work was completed exactly as promised. It’s refreshing to deal with someone who is organized, responsive, and genuinely cares about making sure the service is done right. Mary kept me informed throughout the process, followed up via text. This level of attention and accountability really sets this dealership apart.”

“Ernie at Norm Reeves Genesis was wonderful to work with and made the car-buying process smooth and enjoyable from start to finish. He was professional, knowledgeable, and always responsive, taking the time to answer my questions and make sure I felt confident in my decision. I never felt rushed or pressured, which I truly appreciated. Ernie’s communication and attention to detail really stood out, and it made a big difference in what can otherwise be a stressful experience. I’m extremely happy with my purchase and would highly recommend this delearship to anyone looking for a seamless and positive car-buying experience. I love my new GV70!”

“Service has been nothing but AMAZING at this Genesis location. Huge shoutout to Mary, as she has consistently assisted me whenever I bring my car in over the last two years. During the recent oil change service, Mary noticed little details about my car through observation and recommended the next actions for it. That little attention to details is always appreciated. Also congrats Norm Reeves Genesis on the new building!”