
Google Customer Reviews
Kathryn Pfizenmayer
Oct 29, 2025
Rating:
“Overall we had an very satisfying experience purchasing our new XC60 at Volvo Cars Carlsbad. In particular, Shahid was a great advocate in helping choose a car that we are really happy with and Lance was very straight forward and fair in the purchase of it. Additionally, the dealership is a lovely space to spend time in.”
fantasticLindar R.
Oct 28, 2025
Rating:
“Had a really good experience buying a CPO Volvo CX90 at Carlsbad Volvo. Shahid is an experienced and professional salesperson. It was such a pleasure to work with him in the purchase of the vehicle. His communication is excellent and he went out of his way to make the process as easy as possible for our family. Highly recommend!”
Karen Morton
Oct 7, 2025
Rating:
“I visited Volvo Carlsbad as a returning Volvo customer and had a wonderful experience with William. He was extremely knowledgeable, honest, friendly, and helpful. He patiently guided me through the process as I was unsure about what would work best for me, explaining the pros and cons and putting me at ease. I ended up leasing a beautiful XC60 and could not be happier with my choice. William walked me through the process and explained the technology, which I greatly appreciated.
I have previously worked with the General Sales Manager, Lance Morgan, who is the reason I'm a repeat Volvo customer. He is trustworthy and genuinely cares about his customers. The team at Volvo Carlsbad is truly five-star! Among the dealerships I have worked with in the past, none compare to Carlsbad Volvo. This team has earned my complete trust.
If you're considering a Volvo, I highly recommend it. It is the best car I have ever driven, offering the perfect combination of luxury, convenience, and, most importantly, safety! The XC60 drives beautifully and is incredibly multifunctional, serving as a professional vehicle for business and also as the perfect car for family trips and excursions.
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Stacey A
Sep 12, 2025
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“Absolutely outstanding experience at Volvo Cars Carlsbad! From start to finish, the team was professional, transparent, and genuinely kind. Our salesperson, Julian, was fantastic—patient, knowledgeable, and never pushy. He gave us a clear itemized list of the costs which really helped us think through the finances of it all and decide if it was something we could do. Once we decided to buy, he didn't rush through explaining all the features of the car either and even helped us set up Apple CarPlay, etc. His manager, Lance, carefully checked out the car we were trading in and gave us a good value. The whole process was smooth, stress-free, and even fun (the ocean-view test drive didn’t hurt!).
Even though we were buying a Subaru they had received as a trade-in and not a Volvo, they treated us like we were buying their most expensive vehicle. Volvo Carlsbad got our business because of their honesty and transparency - other dealers should take note.”
Tyler Stinson
Aug 30, 2025
Rating:
“I have been searching for the perfect car for my wife for quite some time. I refreshed my search last night on a 3rd party site after hours and found the perfect fit at this dealership. The car has been online and for sale on the 3rd party site for 17 days. It is still up by the way. I know that 3rd party sites aren't always up to date, so I clicked the link to Volvo Cars Carlsbad. It was still available on their site and seemingly available. I hate walking up to a dealership and getting swarmed by sales people, so I made an appointment for today at 10:30am. I fully expected them to call my cell to confirm the appointment, but they didn't. I showed up on time. We literally were the only customers there. I asked about the car and my appointment. I was finally told in person that the car already sold yesterday. On my way out the door, the attempted complete their bait and switch by offering a similar car that is priced $9000 more. No thank you. To make matters worse, 15 min later while still driving back from my wasted trip, I got a phone call from them. The asked if I was going to come in for my appointment! Complete waste of a trip. When you sell a car, take it off your site. They get 2 stars instead of 1, because they have now taken it down, but is still up on the 3rd party page.”