
Google Customer Reviews
jesse griffin
Nov 3, 2025
Rating:
“Janavia Harrell provided great customer service. I just bought a used 2025 Rav4 XLE Hybrid for my daughter and Janavia made it a pleasurable experience. I reached out to see if the car was available and she had it ready for a test drive when we arrived. She assisted us through the entire process; test drive, insurance and financing. While we were finishing up the financing she had the car washed/detailed, then she explained all the features, hooked up the phone, etc., before we drove it home. Chris Morris in Financing was great as well. Informative, but not aggressive. As we were walking to the car, everyone in the dealership congratulated us, knowing this was a big purchase for us. We came from Gaithersburg and it was worth the drive. I did lots of online research and Passport had the best price for the car we wanted. And an unexpected bonus, they gave me a military discount as well.”
ham te
Nov 3, 2025
Rating:
“Leaving this review specifically for Lewam Isayas. I’ve bought two cars with her and even followed her to Passport Toyota from her previous dealership because she’s that good. Lewam is knowledgeable, honest, and incredibly helpful—clear communication, zero pressure, and she handles every detail so the process is smooth and stress-free. If you want a great experience, ask for Lewam. She’s the best! Attached is my first car in 2017 and the second one in 2024!”
Zabdielhernandez@gmail.com Leila83
Oct 23, 2025
Rating:
“Mario Arevalo helped us with the purchase of my Toyota Sienna. His professionalism and service were truly excellent. He helped us. That day, I thought I might not be able to take my van. But thanks to his efforts, he helped me, and we were able to complete the purchase of my new Toyota. He did everything possible and everything within his power to help us. I recommend going to Passport Toyota. Stop by there and ask for him; he speaks Spanish and English. He's always helping our Hispanic community.”
Michael Smider
Oct 22, 2025
Rating:
“Ruchell Rosimo with Passport Toyota in Suitland MD was excellent. She helped my wife and I to purchase a 2025 RAV4. She explained in detail the process and went above and beyond to make sure, I got what I wanted. I highly recommend her. Thank you so much. Love our new car. She got me the plates and registration immediately. Thank you”
PJ Toth
Oct 21, 2025
Rating:
“Passport Toyota made my recent purchase of my new Tundra a very pleasurable experience. After traveling 4+ hours from Pennsylvania, Ruchell Rosimo was able to facilitate my purchase without a single hitch or concern. It was great to work with her as she exceeded my expectations with her customer service. She expedited the purchase which allowed me to drive away within a short timeframe and with a smile. I definitely look forward to buying more Toyotas from her in the future. Passport Toyota is lucky to have her on their team.”