
Google Customer Reviews
Larry Hutson
Jun 12, 2026
Rating:
“I met Dan Gulo yesterday and he was polite and informative on every vehicle. We quickly test drove a few vehicles. I did comparison shops online, but came back today to see Dan. He is very attentive and really listened to what I was looking for. I also met Derek today and he made sure I was getting what I wanted and was comfortable. We hat a great experience at Napleton Buick/GMC. I highly recommend Dan and Derek! I bought a SUV today! Great Service!”
Geena Anselmo
May 22, 2026
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“I had such a great experience at Napleton in Crystal Lake! I drove 45 minutes to get there, and it was absolutely worth it. After visiting several dealerships during my search, this was by far the best experience and absolutely the place to go.
From the moment I walked in, Dan made me feel comfortable, welcomed, and valued as a customer. When it came time for the next step, Christian was incredibly knowledgeable and worked hard to find me a great rate.
Both of them were patient, kind, helpful, and truly listened to what I was looking for. They even stayed late to help finish all of the paperwork and made the entire process smooth and stress free. (Macchiato at the coffee machine was a nice treat too)
I never felt pressured, and they made the entire experience feel easy and comfortable from start to finish. I’m so happy with my new vehicle!
I highly recommend Dan, Christian, and the team at Napleton in Crystal Lake to anyone looking for a vehicle. Thank you again for making this such a positive experience!”
Chance J. Kesler
May 16, 2026
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“I had a fantastic experience purchasing my vehicle with Dan Gulo. He was extremely professional, knowledgeable and helpful in assisting me with the entire process. This was my first time buying a new car and my first time making the purchase myself and Dan ensured that the entire process went smoothly and made things easy every step of the way. I would 100% recommend visiting Dan Gulo at the Napleton Buick GMC of Crystal Lake for your next vehicle purchase. Thank you Dan and thank you Napleton! -Chance”
Gail Albano
Apr 17, 2026
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“I had a great experience at Napleton Buick in Crystal Lake. All of the people who work there were very professional and very nice, especially Erin who took care of us. She was very patient and professional and very knowledgeable about my car. After showing me how to use the gadgets in the car she asked me if there were any other questions and she called the next day to make sure that everything was fine and if I had any additional questions, she is definitely an asset to the company”
Matt Karlen
Feb 28, 2026
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“Would like to thank Ryan English for helping me with the purchase of my new truck. He was very professional along with the rest of the staff. The service department was swapping my sub out of the old truck into the new one and we’re not sure when it would be completed. Ryan went above and beyond and delivered my truck that night after it was completed to my work. I was referred to napleton by a coworker and was told how caring the staff was for his visit and I couldn’t agree more. If anyone I know is in the market for a new vehicle I will be recommending napleton and to ask for Ryan.”