Brilliance Honda of Crystal Lake

“I had a wonderful car buying experience. Tara gave me a great price online, I got more than I expected for my trade and Bino was an absolute pleasure to work with. Dan in Finance got me a great rate. No dealer games. No hidden add-ons. This is why I'm a repeat customer. Best dealership I've ever worked with hands down!”

“Darrell in Finance consistently makes the final step of the car-buying process completely seamless. He has such a personable, approachable demeanor that immediately puts you at ease, and he takes the time to clearly explain every question I have without ever making it feel rushed or overwhelming. I’ve had the opportunity to work with him multiple times now, and he truly makes the wrap-up portion of the experience smooth and enjoyable every single time. His professionalism, patience, and attention to detail really stand out. This was my first time working with Anthony in Sales and Jon as the Manager, and they were both fantastic. They kept the process honest and straightforward, while also being empathetic and understanding as we navigated the purchase.”

“Hello - Last Thursday, my beloved 2020 Honda Civic was totaled. I tree fell on it as I was driving. The tree covered the entire road both ways. It was a freak, 1 in a billion chance, accident. I opened my car door and got out of my car without a single scratch. My Honda Civic saved my life. Because of the great service I have always received from Brilliance Honda's Service Dept. in Crystal Lake, IL, I thought I would just stop in for a few minutes to inquire about my options. An hour and a half later, I was driving off with my new Honda CR-V. Jeffery F. was my representative and greeted me immediately with a calm and understanding manner. He listened my story and made sure he understood my needs. I told him right away what I would like to pay for a down payment and where I would like my payments to be. For the very first time during a car shopping experience, I wasn't pressured at all to increase the amount I was wanting to pay. He respected what I offered with zero hesitation. Jeff didn't make me feel judged or like he was doing me a favor. Not a single time did he "go to the back" to discuss options with his sales manager. He showed complete independence and autonomy with the sale (refreshing). Jeff didn't let me sit alone in his office for lengthy periods of time spending the time worrying about whether or not I was going to be approved for the car. It didn't even feel like buying a car at all. It just felt like a regular, relaxed business transaction between two respectful and professional adults. Again...refreshing. Thank you so much to Jeffery F. and everyone at Brilliance Honda of Crystal Lake. You all made what could have been a very stressful, negative interaction into something that had me walking away with a smile.”

“Last night I purchased a 2026 Honda HR-V with the help of James. James was amazing to work with and extremely patient. James was knowledgeable, kind, and made the process seamless. Everyone at this Honda dealership was kind and greeted us with a smile/ good attitude even though we came a hour before close. Thank you everyone for making this happen !”

“After weeks of searching and visiting 8 different dealerships, my girlfriend and I finally found what we were looking for at Brilliance Honda. I kept seeing Jeff mentioned in reviews, so I reached out—and he absolutely lived up to the hype. From the first phone call to staying after hours to make sure my girlfriend was comfortably and safely placed in her car, Jeff was patient, honest, and never pushy. This was hands down the best and most stress-free car-buying experience we’ve had. Brilliance Honda is the real deal, and Jeff is your guy. Highly recommend.”