
Google Customer Reviews
Karl Augenstein
Jul 13, 2026
Rating:
“BAD - Process to complete transaction from shipping car to Warwick to completing paperwork was very slow. Disappointing as compared to my last Carmax transaction.
GOOD - Fantasia, Aiden and Corey at the Warwick store were MOST excellent and did their best to resolve any issues.”
Mike Clift
Jun 21, 2026
Rating:
“I had a great experience at CarMax thanks to Joanna. She was friendly, professional, and made the entire process smooth and stress-free. Joanna took the time to answer my questions and did everything she could to accommodate my requests. Her customer service and attention to detail were greatly appreciated. I would definitely recommend working with her if you're looking for a vehicle..”
tyler hookanson
Jun 9, 2026
Rating:
“If it were not for Julie’s thorough consulting on a new vehicle for our family of six, we may have kept shopping. But Julie got us right in to the perfect VW Atlas, which we bought immediately. We were in and out quickly. We had to take th whole family with us. Julie was so kind to us and our energetic kids that it really allowed us to enjoy the process of buying a new car.”
Mandy Lynn
Apr 20, 2026
Rating:
“My experience at Carmax was nothing short of exceptional. Right from the beginning it was a stress free and simple transaction for purchasing my vehicle. I spoke with a couple of different associates on the phone to make sure that my vehicle was ready to purchase when it arrived at the location. Everyone I spoke with on the phone was very kind, informative, and professional. My sales associate when I picked up the vehicle was Tariq, he was also very professional, kind, and made the entire process quick and simple for us. We went on a Friday night before they were closing and they still went above and beyond for us. I would highly recommend their services to anyone looking to buy. We love our new vehicle, thank you so much Tariq / Carmax!”
Mathew Lewis
Apr 13, 2026
Rating:
“Just sold our car here. Got an online offer online that was competitive. Washed the car and cleaned it inside and out. Booked an appointment. Showed up, and went through the process and was given the full amount of the offer after the appraisal. Got a free Lyft ride home. After having sold cars privately before dealing with tire kickers and low ballers its just not worth the hassle for the tiny bit extra you would get. This was convenient and the total time from arriving to leaving was a little over an hour. Unfortunately I didn't get the name of my associate but he was transparent and pleasant to deal with. I would sell my car again through Carmax.”