
Google Customer Reviews
Stephaine Graham
Sep 10, 2026
Rating:
“We had a 4-hour drive back home from the Covington lot when we ran into a mechanical issue on the interstate—well after business hours. I gave Micah a call, and he answered right away. When our local Nissan dealer said the repair wouldn't be covered, he personally made sure the issue was completely fixed at no cost to us. He even followed up a few days later to check on the car.
​Buying used always comes with a bit of uncertainty, but how a business responds makes a huge difference! Micah proved he stands behind his customers and goes above and beyond from start to finish. We’ll definitely be repeat customers!”
Austin B
Aug 3, 2026
Rating:
“Last year I bought a 23 Suburban for my wife and had such a great experience with Micah and Northlake Auto I told them when I was ready to buy another vehicle I would come back and see them. Today, I bought a new vehicle for myself and had another awesome experience with him and his team.”
Austin Arteaga
Jun 10, 2026
Rating:
“I recently purchased a vehicle from Northlake Auto in Covington, and the entire experience was outstanding. The process was completely hassle-free from start to finish. The staff was friendly, patient, and took the time to answer all of my questions without any pressure.
The vehicle was exactly as described and was a good-quality vehicle at a fair price. I appreciated how honest and professional everyone was throughout the process. They made buying a vehicle easy and stress-free.
If you’re looking for a quality vehicle and excellent customer service, I highly recommend Northlake Auto. I’ll definitely consider them again for future vehicle purchases.”
boosted bourg
May 23, 2026
Rating:
“The guys at Northlake Auto were great. They made my truck buying process smooth and easy. Very friendly and honest dealership. I would highly recommend buying your next vehicle from them. Thanks again.”
Jennifer Walker Chaisson
Feb 11, 2026
Rating:
“Do not buy a car from this dealership. They are selling lemons. 🍋🍋My son bought a car from them right before Thanksgiving. He started having small issues with it almost immediately and less than 3 months later It's now in the shop and they say it needs a new motor that's going to cost $8,000. Just because a car dealership sells cars as is, with no warranty, does not mean they have the right to sell bad cars that don't even last 3 months. When my son contacted the owner the only thing he could offer is " maybe I can help you find a shop that will charge you a cheaper price ", excuse me sir you sold us a lemon and that's all you can offer. He then stopped communicating with my son all together. I will be pursuing legal action. I have seen so many negative reviews written on this dealership I have no earthly Idea how they have a 4.7 rating. If zero stars was an option I would have given them that so instead I only gave them one.”