Mini of Marin (Penske)

“We’ve been servicing our Mini there since they opened. By far the best Dealer we’ve ever dealt with. Great staff and the employees never seem to leave, and that says a lot about how they do business.”

“I was very happy this time around with my service advisor William (Bill). He is very patient, calm, friendly and easy to communicate with. He was a pleasure to work with. He goes above and beyond and listens to you and follows through to make sure your questions are answered and to make sure your vehicle is complete. Thank you Bill for my better experience the second time using Mini of Marin.”

“I own a 2014 Mini Roadster. I bought it new 12 years ago. 28,000 miles. The Cluch needed replacement and took it to Mini of San Rafael. Their estimate was what I expected and consistent with my research. They did a full inspection of my Mini and sent me the inspection video of the car, top to bottom. They also confimed the clutch needed replacement before beginning repair. The repairs were completed in two days, which is great because the engine had to be removed and replaced to remove and replace the clutch. The final price was the same as the estimate and the Mini was returned clean, inside and out. It drives lika a new car. Everyone there was friendly and professional I highly recommend Mini of San Rafael.”

“I had an outstanding experience at the MINI Dealership in Marin. The service team was on point,timely, friendly, and helpful. They set me up with a great loaner, which doubled as a perfect chance to test-drive the new Countryman. Smooth process start to finish.”

“I am super happy that I came here to get my car serviced the right price and I was going to pay $275 for the service but turns out that Orlando didn't want me to pay for this price instead of 1 just $147 for the rest of the service and I waited for 4 hours and get to look at other mini coopers and had so many questions for my first time here.. I promised Orlando and my friend Ronnie I will be your regular customer from now on and the rest of the years to get my 2013 MINI COOPER S JCW running perfectly as a brand new car.. I gave this Dealership and Service an 5 stars because they help me with my needs and also the price was perfect for me this is the greatest of all time to not just take the money and get my car back.. This place is the perfect place to actually get all the details and keep me updated with everything that is wrong with my car and get what I need to get it fix and perfectly running at 100%.. I never expected this to actually happen this is a dream come true with videos and actions and paper works needs to be done the right way not just giving out numbers getting the correct amount to pay after with full services especially when my car gets everything done they also provide with a free car wash every time I get my Mini cooper service here.. I have to recommend this to everyone that owns Mini must come here to get service ask for Orlando he is the best service advisor that helped me out and recommend this businesses from him and got all the details I really needed some mechanics can't be honest but my clutch is still good but I still need to Change it to stage 2 clutch and l am hoping if I can bring my own parts to get them installed.. I hope everyone gets their needs for a best price here.. No other dealerships can beat this and this is a great location for me since I do work 13mini away from this dealership and it's not a bad drive from SF to San Anselmo to Marin back to sf perfect drive for me I don't mind the distance of driving..”