Mazda of Corpus Christi

“It was an ok experience purchasing my vehicle. It wasn’t until I asked about the warranty I paid for upfront. I was told by my salesman Mike Jr. that he remembers me purchasing it, but isn’t sure why it wasn’t put in my contract. I was told we can’t change or add it to said contract. So he then made a verbal promise saying he would take care of anything that ever comes up just call him. I asked him “how does that help what if you leave?” To which he replied “I’m not going anywhere” so whatever I leave. Every time I get my oil change I ask for my tires to be rotated and every time I’m told I don’t have the tire warranty. Then the same person will “look somewhere else” in their computer and then “oh you do have it”. Well I had to use my tire agreement/warranty on one tire. It had side wall damage and needed immediate attention. I made my appointment online and was even contacted by their answering service (Bailey) to confirm the appointment. I walked in on time for said appointment and was told my appointment was the following week, after a few minutes of back and forth they decided to take my car and look at it. I then was talking with another associate and Jeremy comes to tell me that they put on my donut and I could leave. My reply was a very confused “you’re putting a donut on my car?” The associate I was speaking with interrupted and took Jeremy aside to tell him to give me a loaner because putting a donut on my car was a huge liability. So I get a loaner my car is with them from April 2nd until the 12th for a tire replacement and rim repair. When I pick up my car on the 12th I’m asked to pay something and I say does the warranty not cover this. Of course here we go again no one knows what’s going on. Finally the manager Jacob approaches and says I’m good to go. I asked why the rim wasn’t repaired after having my vehicle for 10 days I feel like it should’ve been fixed. I’m told they’re waiting to hear back from the warranty company to see what they will do. So I’ll have to come back. That brings up another lie I was told when I purchased the tire/rim warranty. By Mike Jr he proudly told me they don’t repair rims they only replace them, so I should get the warranty. Of course I’m going to. Again paid separately so it would not go on my monthly payment. Well when I took my vehicle in on 4/2/26 I was informed that’s not true at all. Fine okay then repair it . I made the big mistake of not walking around my car and inspecting it at pick up. I was already irritated and just wanted to go home. Well I get home and an hour or so later I’m walking on the passenger side of my car a notice a bunch of scratches and small dents from the hood of my car to the lower bumper. I called immediately left a message and Jacob called back I tell him what I’m seeing and he says oh we have stray cats that come over here I said no sir this is definitely not from a cat. Jacob then tells me he’ll have the paint guy look at it when I bring it back for the rim. So now I’m waiting to for a call to bring my car in. I don’t expect perfection and mistakes are part of life, but I’m so upset that my car was damaged. I didn’t make a big thing about the warranty issue and I should have. And now I’m paying for it. I don’t even want to leave my car there anymore. I don’t know how they can be so careless to let a car on the lot get damaged then brush it off like it’s no big deal. So I got a new tire and 100’s of dollars worth the damage and my car was there 10 days. I will update when this is resolved.”

“Where do I begin? Went well at first. I had one of those flyers that did win the scratch off but from the jump I already had an appointment with Amelia, but her boy Blake chose to "aggressively" take over instead and completely disregard that I had the appointment with Amelia. Second I was shocked I even qualified for a vehicle at all period. Third, once he brought this white Kia Forte around, the white shocker went off because it already was in a color I nowhere near wanted to begin with. Fourth, he knew full well I wanted to stick within my net affordable not my gross affordable. If I was truly bringing 4000 net home no problem, but putting near 700 a month on my net after my taxes and benefits, that's just straight up hell no! I said no to the terms of the entire loan and the payment and he was acting as if it's the only thing alive that I can get. And no. I already know that it's not especially when I can bide my time a little longer and save my money for something I do want with more reasonable terms. He treated me as if I was completely stupid and completely disregarded the flyer I brought in. Sorry but your dealership will never get my business as long as I'm alive from myself, family or friends. Oh and never put a guy on the floor who is going to tell a woman very arrogantly I DON'T TAKE NO FOR AN ANSWER! YOU SO JUST DID!”

“Visited Mazda of Corpus Christi today. I was assisted by my daughter Sarah and she did really well with me. I am looking to buy a 2025 CX50 and the process was smooth and very fast. Will definitely recommend ppl to her. Thanks Mija. -MOM”

“I Can Definitely Say One Of The Best Places By Far , This Place Makes You Feel Beyond Over The Moon While You’re There Making Sure Your Taken Care Of Then As Well Helped Me With One Of The Best Gifts There Could Have Been To Give ❤️ I Want To Thank Them For Thinking Of My Children’s Safety And Myself's As Well ….. Words Can Not Describe How Over Joyed I Am To Have The Manager Not Only Grant Me With The Words Of “We Would Rather Your Safety Over The Value Of Our Vehicles” And Allowed Me To Still Go On My Trip While Using The Rental I Was In Because My Airbags In My Car Needed To Be Replaced ….. But Allowed Everything To Be On Them As Well Because He Was WORRIED About Us , My Lord They Are Heaven Sent Human Beings …….. So With That Said I Thank Yall So Much For Worrying About Not Only Me But My Families Lives As Well ❤️❤️ I Am Beyond Thankful For Yall Truly 💕🫶🏽”

“From the moment I walked in, Lydia at the front desk set the tone for my entire experience. Her warm smile and welcoming energy immediately made me feel at home. Being the first face customers see is a big responsibility, and she goes above and beyond—she doesn’t just greet you, she makes you feel genuinely cared for. My salesman, Blake Barron, was exactly the kind of salesperson you hope to get but rarely do. He was respectful, patient, and truly listened. I told him exactly what I didn’t want, and unlike many salespeople I’ve dealt with in the past, he didn’t try to push, persuade, or “sell me” into anything. He was honest, knowledgeable, attentive, and transparent—everything a great car salesman should be. No games, no pressure, no pretending. Just real professionalism. He even put a big black bow on my car. I know it might seem small to some people, but that bow was important to me. It’s the moment everyone secretly wants when they buy a new car, and he made sure I got it. Because of a bad experience I had with another dealership located less than 200 feet away, I came in guarded—especially about pricing and hidden fees. Bryan Mason, the sales manager, completely changed that for me. He sat with us the entire time, reworked numbers, explained every detail, and answered every question I had (even when I asked the same thing multiple times). He was patient, kind, and made sure I understood everything. I did NOT feel this comfortable with other companies I’ve purchased from in the past, and that contrast alone speaks volumes. Michael Palmer, the General Manager, checked in throughout the process to make sure everything was running smoothly and that I was being taken care of. His energy was uplifting, positive, and reassuring. Even in the few moments he stopped by, he brought a sense of ease to the room. Now let me talk about the part I dreaded the most: financing. My last car purchase with another company left me terrified of this step. Prices changed, fees appeared out of nowhere, and I felt rushed and misled. So walking into the finance office this time, I was nervous. But Michael Palmer Jr. and Michael Perez changed that instantly. They were calm, patient, and extremely thorough. They answered every question, never rushed me, and—most importantly—my price did NOT change once I got back there. The difference in how Mazda handles business is night and day. I felt respected, informed, and completely at ease. As a very upfront woman who doesn’t like unnecessary nonsense and wants everything explained clearly, this team exceeded every expectation. They broke everything down for me, step by step, until I felt confident signing for my new Mazda CX‑5. And let me tell you—I LOVE this car. It drives incredibly smooth, it’s spacious, the color is stunning, and the safety features are top-tier. Before I even left, they had already scheduled my first oil change and inspection. That level of care shows how much they value their customers. From start to finish, this team felt like a family. Everyone had their role, and they worked together seamlessly. They brought joy back into the car‑buying process for me and completely changed the negative mindset I had from previous dealerships. The Mazda team truly moves like a family, and because of that, I now feel like a new member of the Mazda family myself. This was the most stress-free, honest, and uplifting car‑buying experience I’ve ever had. This entire team blew me away.”