
Google Customer Reviews
Antonio DeJesus
Jun 20, 2026
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“I've had nothing but great experiences with the Carmax company. Beginning with my first purchase of a 2018 Hyundai santa fe sport with 18k miles. Clean dependable car not to mention the service with extended warranty. This purchase was made at the Minneapolis Minnesota location. Now we just purchased a 2022 Jeep compass latitude lux with 15k miles with extended warranty. Nice clean car... the family loves it. Carmax is a great company to work with... doesn't matter the location...I made my 2nd purchase at Sawmill location in Columbus ohio. Great people and excellent customer service! The transaction was stress-free and smooth...”
Kristin Cary
Jun 15, 2026
Rating:
“Rob Ergino was fantastic - got a beautiful new member of the family shipped in from Long Island to this store to test drive. Process was very simple and straight forward. I received the title and registration in the mail less than a month later - seamless process. Looking forward to many years of driving like a bat out of hell with my new car :)”
Jenni Hoolehan
Jun 3, 2026
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“Anami was so wondeful helping me sell my vehicle. I got a great value within KBB range and the process was overall extremely easy. I received a much better offer compared to other places in town. Overall the process took only 30 minutes. I even got a complimentary Lyft ride home! Will definitely use CarMax in the future for selling a vehicle.”
Penny Johnston
May 22, 2026
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“I have bought many cars in my lifetime and this was by far the best car buying experience. The process from beginning (test drove several cars), to closing to taking delivery was very pleasant. No typical high pressure at all. No sales manager trying to close the deal (very annoying in my opinion). They have the process down to a science and earned our trust from the start. It was actually quite a pleasant surprise since I’ve always dealt with the traditional dealerships. I would definitely buy from CarMax again.”
Dakota Sutton
Apr 26, 2026
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“Our salesman was Rob and let me just say we had the best experience of buying a vehicle from him! He was very friendly and personable when it comes to your needs and wants in a vehicle. He definitely steers you in the right direction especially when it comes to what you’re asking for in affordability. We couldn’t have had a better salesman and everything went smoothly from beginning to end! If you are ever looking for a vehicle here at this CarMax location, do not hesitate to ask for Rob!”