Classic Ford Lincoln of Columbia

“This was my best car shopping experience. The staff is friendly, humorous, very accommodating and their price point is very competitive. Most importantly, the description and price of the vehicle was very transparent. I would highly recommend this dealership. Thank you Rico for making my purchase so effortless.”

“We had an amazing experience at Classic Ford Lincoln in Columbia SC. Our salesperson Mack Spain was Awesome! Very nice disposition, easy to talk to and he addressed all of our concerns. He also delivered our new Lincoln Aviator to our new home in Sumter SC. He went above and beyond to make sure we were happy and satisfied with our purchase. I would recommend him on any day of the week! These days it's hard to find good customer service, but we can truly say that Classic Ford knocked it out of the park!”

“Absolute worse car buying experience I have ever had at this dealership, and will not be purchasing a car from this dealership ever. The customer service with the manager was horrible. He made promises to fix the brakes, rotors, rims (in which the paint was clearly rubbing off) and the chips in the windshield. After making promises on Saturday to make the repairs, as my wife and I showed up with a check from our bank (Not to mention that they did not want to accept our negotiation) they did not have the paperwork correct. My wife and I spent time with this dealership on Saturday, so they knew that my wife and I wanted to get this car. Today we arrive and they were not prepared at all. The salesman was new, but his manager is the worse. If you go here, this guy will try to finesse you in to a car without honoring one word that "He" promised. Furthermore, I want to stress that I believe that this dude has a problem with a very financial stable couple who does not need to barter for the purchase of a car. I completely felt that being an educated and financially sound black man intimidated this small man. He seemed to want to control the salesman as our salesman did what he could to help, but his manager did what he could to manipulate the sale of this car as if my wife and I did not have a choice. I am far from uneducated and very far from ignorant. Once I told them that they were not honoring the deal, the manager tried to finesse the situation by telling me that those were after marker rims, which negates the fact that once again, "He" said that they were going to at least paint the rims because they looked horrible. There was a chip in the windshield that they also refused to repair. Upon doing the test drive on Saturday, we told them that there was something wrong with the brakes and rotors, which clearly they did not repair either. You have some crooked managers working at this dealership and clearly the salesman we had is not getting the proper training, as it seems as if his manager is telling him how to "Hustle" cars instead of being a salesman. The sad part is that we wanted this car, but the manager ruined that experience. I hope that anyone reading this will seek a different dealership, especially if you are African American, as it seems that successful black people, are not welcome to do honest business here. Also, They do not have a military discount, so, please take your business to a company that honors its Veterans and service members. Finally, They have this "insurance" called MVP. Well, this is totally a scam that is being perpetuated by this dealership as they tell you that it is mandatory that you purchase a $1995.00 MVP warranty with any car from this dealership regardless of whether you want it or not. They told me that it is mandatory, however, research shows that this "IS NOT" mandatory. So, if you plan on buying a car from this dealership, expect to get harassed, talked to like trash, disrespected, lied too, and if you are of African American descent, expect to received even worse treatment, especially by their management. I hope that our sales person can find better training because these guys are ruining this dealership. I had enough and left this deal on the table. I rather take my money, and deal with another dealership that actually wants to sell me a nice and well service car. Not what they had waiting for us. As far as their MVP goes, no matter what the price of the car you want, they are going to charge you $1995 dollars upcharge on your vehicle for no reason. Please take to find you somewhere better to spend your money, this place is not it! Shop here at your own expense, trust me, the up charges and customer service is not it. They didn't even want to repair the basics.”

“The vehicle I purchased was a surprise for my son and I drove all the way from Florida for this specific car. They knew the distance I was driving, relative time I would arrive, and had the vehicle parked at the front door. My first initial observation was that the dealership’s appearance was very nice and clean. They greet you at the door with a smile and have superb customer service. The process was easy and organized. The car performed great on my drive back and my son was very surprised and happy with his new car. I’d definitely recommend this dealership for any automotive needs.”

“Internet staff and sales manager followed up and made me a great deal. My delivery salesman Rico was patient and informative. He was very relaxing to transact with, which is great when you’ve traveled a few hours to get there. I would not hesitate to buy from this dealer and team again in the future or to recommend them to friends.”