
Google Customer Reviews
Mackaylee Effan
Jun 1, 2026
Rating:
“Jayden was amazing and extremely helpful when buying our new car! We hadn’t purchased a vehicle on our own before and Jayden made the process seamless! He was very relatable and helpful within the time we worked with him. Overall, our experience was amazing and we loved working with them. We will be back eventually to purchase future vehicles. Todd was amazing as well! He filmed MULTIPLE videos for us as we were coming from out of state!”
Lori Murphy
May 16, 2026
Rating:
“I had a great car buying experience from start to finish. Jayden was polite, professional, and made sure we had a thorough test drive that included a variety of road conditions, which I really appreciated. The Edge was clean, well-priced, and exactly as described. Overall, everything went smoothly and the staff made the process stress-free. I would definitely recommend this Jack Schmitt to others! Ask for Jayden.”
Mahmoud Alshannaq
Mar 4, 2026
Rating:
“I waited sometime to write this review after my purchase Dec 2025 because I wanted to test after purchase experience registration ppwk inspections etc or any issues might come up , now almost 3 months passed and am satisfied with my purchase of used well taken care of vehicle, I also wanna thank Todd who was able to convince me with knowledge and honesty and professionalism to make this deal i even didnt negotiate the price as matter of fact i had 2 other scheduled viewings at other dealerships however Todd made me decide that no need to do them and he put me in a car to leave with home same day stress free , until now i didnt get to experience their maintenance or warranty procedures cause honestly my car just didnt have any issues so far , am planning on buying an Suv , and this will be the only place i will go to ! Highly recommended”
Lars
Feb 22, 2026
Rating:
“Best car-buying experience we’ve had. Madison was fantastic. She really listened to what we wanted, was knowledgeable about the vehicle, and made us feel respected the entire time. There was zero pressure. She made sure we were completely set up and comfortable before we left. Financing was smooth and painless. Alex was great to work with; not pushy at all, just straightforward and attentive to our needs. The sales manager also made sure we were taken care of, but in a helpful way, not a high-pressure way.
We left feeling appreciated and valued as customers. Highly recommend Jack Schmitt Ford.”
Debra Lanahan
Oct 13, 2025
Rating:
“My husband Ken and I recently had an amazing experience in finding the perfect vehicle for our needs at Jack Schmitt Ford in Collinsville, Illinois. I was pleasantly greeted by Nick Karateew, the certified sales professional as I walked into the sales area. Nick was kind, knowledgeable and very professional in assisting us with our specific needs and wants. We would definitely recommend Nick to our family and friends. He truly is a gentleman. We were very pleased with his attention to detail in every aspect of our concerns. His patience in teaching us all the newest technology that came with purchasing our brand new 2025 Ford Explorer 😊”