Keyser and Miller Ford Inc

“I recently bought a used car at Keyser Miller Ford. It was not a Ford and had high mileage. I have concerns but they assured me the car was completely checked out and the Blue Warranty I recieve would cover any unexpected issue. I took the car in for service before the 3000 mile warranty expired. I had a couple of issue and noted them when I dropped the car off. I got a message from the mechanic Jason that they addressed my concerns and parts were ordered under warranty. WOW! This dealership was easy to deal with and made the purchase so very easy. They also got me a lower finance charge versus my personal bank of 20 years. I would certainly buy another car from them in the future, they did everything as promised. Credible & the Service department is excellent!”

“I had an outstanding experience with this Keyser Miller dearlership, especially because of Mike from the sales team. Honestly, I initially visited the dealership just to see the vehicle and learn about the latest offers. I was not planning or ready to purchase a car that day. But Mike’s approach completely changed my mindset. From the beginning, he was calm, respectful, transparent, and never pushy. He took the time to explain everything clearly, patiently showed me the vehicle, understood my needs, and genuinely worked toward my requirements instead of forcing a sale. That level of professionalism and care is very rare. What impressed me even more was that he kept his promise to deliver the vehicle on time, even though it had to come from a different dealership. His communication throughout the process was excellent. Even after delivery, Mike continued to follow up. He called me the very next day to ask how my drive back home was, and over the following week he checked in twice to make sure everything with the car was going well. I have honestly never seen such a responsible, caring, and customer-focused salesperson before. Mike truly keeps his word and makes customers feel valued throughout the entire process. He is a huge asset to the dealership, and I highly recommend asking for him if you visit.”

“The service team was phenomenal. I was able to have my car picked up from me at work. Due to the required fix being covered by the extended warranty I was able to get a loaner at no additional cost. I was picked up at work and brought to the service center where the loaner was waiting for me. When my car was finished a valet drove to my office and traded vehicles with me. I was updated about vehicle progress throughout the process. 10/10 recommend!!”

“Bought a 21’ f-450 off Keyser. Dealt with Bob the salesman. And Joe the sales manager. Some issues popped up when I looked at the truck. Talked with Joe about getting the issues resolved and he did. Very painless process! Would recommend!”

“Had an awesome experience purchasing a vehicle for my son. Our salesperson Ryan was very friendly, polite and knowledgeable! It was nice to support a local business.”