Anderson of Hunt Valley

“The purchase of my new Buick was the smoothest transaction I've had when buying a car. Everything went well from start to finish. All that was promised was provided on time and just right. Ron Buckman did an outstanding job while preparing me for the sale and thoroughout the description of the new car. There was so much to learn and Ron made it a happy experience trying to get an old man to understand the latest technology. During the financial part of the transaction, Mike went through all the options and made clear all options relating to the purchase. He is an outanding financial adviser. I wouldn't hesitate to buy another from this team or recommend Anderson as an outstanding dealership to anyone.”

“Would highly recommend Chris and the rest of the Anderson team. I had a great experience purchasing our new family car. Chris was knowledgeable, professional and courteous as he walked me through the process. He was never pushy and respected my time, questions and opinions. Would definitely purchase from Anderson again.”

“I am very happy with the experience I received working with Nick and Mike! They all went above and beyond to assure my experience was nothing but positive this time around! I went in and left with a smile! I am so in love with my new Buick 🤗 I have no complaints! This dealership is amazing; they worked with me and the banks to get me into the vehicle I truly wanted!”

“In 30 yrs of buying, selling, or trading vehicles, this was by far the best experience I've had. I worked with James (Jamey) Hebb. Beyond him being so kind to my wife and I, it was very nice and easy to work with him. I would say he was a low pressure sales consultant, but thats wrong... he was a NO pressure sales consultant! Maybe it's the reverse psychology thing, but it sure worked. I drove away with a new 2026 2500 HD Denali truck, and it felt good - not just the truck, but the whole Anderson experience with Jamey and everyone else who helped make it happen. I can honestly say it was the first time I left a dealership feeling good about the deal we made. When I'm done with this truck, there is no doubt I'll return for my next one. Thanks guys, very much appreciated.”

“UPDATE - Jeff Miller contacted me immediately and offered another oil change for free and do a full check of my vehicle. Very nice job Anderson addressing my issue immediately. (EMAIL SENT TO ) Jeff Miller, President of Anderson GMC Last week I had a routine oil change performed on my 2024 GMC Yukon at your Anderson Hunt Valley GMC facility. I’ve recently noticed that there was smoke coming from under my hood on occasion. I thought that this was due to exhaust being blown back under the car. I noticed today that this was not exhaust but actually smoke coming from under the hood. I opened the hood and found the following. It’s clear that your technician did not replace my oil cap and no double checks were done on this vehicle. Over the Thanksgiving Holidays I traveled extensively and this is a major concern moving forward. I don’t know what damage was caused and may not become apparent until the future. For a Dealership this is totally unacceptable. Even Jiffy Lube does quality check. I find it ironic that your service agent was quick to call trying to sell me a brake cleaning, cabin filter change and other items. He should have spent his time with being sure that something as basic as an oil change was done correctly. I’m now at risk of engine issues in the future. Any issues may not surface for some time and will be my problem. I need to know what you are going to do to protect my significant investment in the future. Saying this shouldn’t be a problem is not an option. This is the 3rd GMC Yukon I’ve purchased from Anderson and Boyle prior. I’ve paid extra for Dealer Service just to find out that a Jiffy Lube service would have provided me with better service. I’ll expect a call from you today at xxx xxx xxxx and a response to my email. If I do not hear from you the appropriate thing for me to do is contact my Attorney, have a certified letter sent to you and GM. Where are your quality checks? I just spoke with Tom Mostyn, your Service Manager at Anderson Hunt Valley. He said the vehicle has a 100,000 mile drive train warrantee. That doesn’t help me since I drive my vehicles many more mile than that.”