Lokey Kia

“Exceptional experience — best I have ever had purchasing a vehicle. My sales person, Mark, was beyond phenomenal. Very communicative, kind, and honest. He made this a dream car buying experience! Pernell, the finance manager, was also wonderful. Never pushy, very straight forward and extremely helpful with all the information and paperwork completion! I will only ever shop at this dealership! Ask for these two employees to take care of you & you will not be disappointed!!”

“This has to be the worst Kia service department. The service writers are rude and pushy, the waiting are is dirt. It was $104 dollars for an oil change on Kia forte. Its $ 50 at Kia in NPR and $29 in brandon between 12-5pm. I will never retirn to a lokey delaership.”

“I purchased a 2021 Acura RDX with only 64,000 miles and was initially very happy with the vehicle. Unfortunately, within a few weeks of ownership, an issue developed with the parking/marker light, where the driver's side light would not turn off. I scheduled a diagnostic appointment with Acura, and during their inspection, I was informed that the vehicle was due for several important maintenance services, including a transmission fluid change, spark plug replacement, and serpentine belt replacement. I contacted the salesperson to discuss these findings, and his response was simply that these were Acura's recommended maintenance items. In my opinion, when a dealership offers a vehicle for sale, routine preventative maintenance should be addressed—not just a quick oil change. I replied and expressed my concerns that these maintenance items should have been taken care of before the vehicle was sold. Unfortunately, that email was completely ignored. During the sales process, the sales manager assured me they would do everything possible to ensure I left satisfied with my purchase. It appears that level of commitment only applies until the paperwork is signed. Once the sale is complete, customer service and long-term relationships no longer seem to be a priority. I gave the dealership every opportunity to make things right and waited to see if they would respond to my concerns. They never did. I rarely leave negative reviews, but I feel obligated to share my experience so that others can make an informed decision before purchasing a vehicle here. I would never do business with Lokey Kia and would not recommend buying here.”

“I spent 15 days looking for a specific car for my niece (Toyota Highlander 2020-2022 XLE an up, white with low miles) It was hard until I found this 2021 Limited with 60k miles in this dealer. I went first to check the car and they apologized because it was dirty because they trade the car the day before. I told him I didn't mind and I tested the car that was very strong. I worked with them in the numbers and I got a very nice deal for her. I called her and I gave her the green light for this car and deal and I left. She arrived an hour later and tested the car, when she arrived the car was already detailed, with an oil change (they have for life oil change that I have never seen in any place else) They worked with her in the financing and they gave her a very good price for her car (Lexus NX300 that she used as a trade). I have been in a lot of dealers buying cars for my family and helping friends, but this experience was out of my mind, I mean a really good one. They were exceptionally professionals and kind. This deal was as it supposed to be, they made a reasonable money for the business and my niece got a good, affordable and nice deal. I would like to thanks Andy the salesman for his attentive and professional help and Jake, one of the managers who was always around helping.”

“Wolf Otto did an exceptional job landing us with our new 2026 Kia Sportage. He's extremely knowledgeable with the in's and out's of the industry & vehicle features. Wolf represents Lokey in every stride. Pernell Harrigin has to be the nicest person in finance you'll ever meet in your life. Stress free environment if you're looking for your next reliable & Luxury Kia.”