Future Honda

“My experience was NOT GOOD today! I made an appointment for my vehicle to have ac diagnostic and oil change last week. Today I dropped my car off early for my 8:00 appointment. No one called from the dealership by 5:00 pm, so I used Uber to go back to the dealership. While en-route, Ali called and let me know they had finally finished with my car. It took this dealership literally all day to perform an oil change and an AC diagnostic. When I arrived, Ali was on the phone. I went inside and asked if I could pay/close out my ticket inside. The rude lady inside told me that I had to wait on my service advisor. I also voiced my frustration to her that I had waited all day to get my vehicle serviced. She was rude and argumentative. After closing out of my ticket with Ali, I went to my car and opened the driver’s door. They had left the seat cover and paper mat in my car. They also were nice and parked it next to a tree so it could scratch my car. These people lack customer service! I WILL NOT EVER come back to this dealership EVER!”

“A Truly Memorable First Car Experience — Thank You, Gabe & Johnny! We can't say enough good things about our experience at Future Honda, thanks to Gabe and Johnny. This was my son's very first car, and they made the entire process completely hassle-free from start to finish. Gabe went above and beyond to locate the exact car we wanted, and to our amazement, he had it transported to the dealership by the very next morning. He communicated with us throughout the process sending pictures when the car arrived to assure us that the deal would be ready to go the following morning. Johnny, our financier, made the financial side just as smooth and stress-free. Jonny was friendly and answered all of our questions. We were driving off the lot with the car before noon! What could have been a stressful, drawn-out process turned into something genuinely meaningful. Watching my son get into his first car — knowing it all came together so seamlessly — is a memory we'll treasure. Gabe and Johnny clearly care about their customers, and it showed in every step. If you're looking for a smooth, no-pressure car-buying experience with people who truly go out of their way for you, ask for Gabe and Johnny at Future Honda. We're so grateful!”

“I purchased my vehicle at the end of May 2026. Brand New. The infotainment system has been glitching, and freezing. I didn’t buy a brand new car to be without a car. At first the customer service to get it fixed stated off good, then they thought it was fixed then it froze again I contacted Mookie the service advisor he suggested to call through service to schedule an appointment. The first time they gave me a loaner this time they didn’t wan to provide one. The system freezing also keeps the rear view camera from working posing a safety issue. Mookie stated to speak to sales for a loaner they didn’t want to provide one, I asked the sales person I bought the vehicle from, Jason to please escalate this to a manager he provided me Sina, one of the sales managers contact info I called twice once they said he was in a meeting I heard Sina laughing in the background asked who was calling then proceeded to state he’d call me back. I called about 3 hours later I was told he was out of the dealership on the way back they had sent him a message and he’d call me back upon his return. The person who answered the phone the second time I called stated I heard when you called earlier. I called Friday, 6/26 and today as of Monday I have yet to receive a call. Their is horrible miscommunication from service to sales it shouldn’t be the customer getting things figured out. The lack of follow up is disappointing, disheartening and quite frankly a lack of respect. I was told by Jason the day I purchased the vehicle when the vehicle would need its first service they would take care of it, I will and am going to pass on this offer. I have completely lost faith in this particular dealership and regret my purchase from here.”

“Went on their web site looking for a specific color Honda Accord Hybrid Touring, which was hard to locate locally. Alexis Carroll got in contact with me via multiple emails over multiple days & actually got what I was looking for. Very helpful, honest, cordial & understanding of my personal situation & was an easy transaction to go through. Eric was helpful in the financial office explaining the various options available some of which I wasn't going to get but did anyways. Get a hold of Alexis for the vehicle you're looking to purchase.”

“Our recent buying experience at Future Honda went smoothly—and painlessly—due to the great team they have there. Omar was our sales agent (helping out Vik who was our original contact and very patient with questions early on) and he did everything in his power to meet our needs and ensure we were truly happy with our vehicle and buying experience. It was wonderful to not feel pressured yet have our multiple questions answered quickly and professionally—all due to Omar’s (and Vik’s by phone) excellent service. Johnny in finance and Chris Ellis from the service dept (who introduced himself and let us know we could contact him with future questions) rounded out the great team. We are very pleased and will happily recommend Future Honda to family and friends…maybe even strangers, lol!”