Mark Sweeney Buick GMC

“POSiTIVE UPDATE: The Service Manager, Kyle Moore, reached out and acknowledged things could have been handled better. He offered to make things right and provided a refund for the unnecessary services via a credit for future visits. I appreciated his efforts to make things right and therefore am changing the review to 4 stars. 2025 Encore GX with 10k in for an oil change. The service advisor convinced my wife that a 4 wheel alignment was scheduled maintenance. The technician would have known when attaching the alignment equipment if it was even needed- which there was no way a 10k mile car needed it. Also, they never provided the alignment sheet. To show what the settings were and what adjustments they made (or didn’t need to make). Dodgy practices at best!!Also left with a $115 air filter change he also said was scheduled maintenance even though GM recommends changing every 30-50k miles. So went in for an oil change and left with. $400 + bill on a car with 10k miles!! Predatory practices on a female customer! If I can’t trust your service team to take care of my wife or daughters when they bring vehicles in, we won’t bring them back or buy any additional vehicles from your dealership.”

“I took my truck up here before my roadtrip out of state. I worked with Warren with getting me scheduled quickly and in a hurry. I found out there were more issues with my truck than expected. I spoke with Warren, and he was able to connect me to his manager, Kyle. Kyle was able to reassure me that his team would leave no stone unturned when trying to diagnose the issue. Kyle was honest and transparent about my vehicle’s issues. I have to say the level of professionalism, transparency, and honesty was amazing. Their service team is a cut above the rest. My family will continue to use this location because of Warren and Kyle.”

“Adeshina and Caleb are the BEST! We just bought a 2026 GMC Sierra Elevation and it's absolutely beautiful! They went above and beyond. Best customer service!! This is the 2nd truck we have bought through Caleb, and just knew we had to go back to see him for our new truck 💙”

“George Johnson was extremely helpful and knowledgeable about the GMC I was purchasing. Him along with Rodney and Caleb were very agreeable and informed. They worked on the price with me and I couldn’t be happier with their service and my purchase”

“I got an excellent value on my trade, as well as a car priced right that fit my budget. The staff was extremely courteous and professional. The only reason that it’s not a five star review is literally the day I signed for the car, there was a check engine light on because of the tire sensors. I called the dealership immediately and never received a call back, text, or anything which made me feel like the business was done and you were on your own. Which I can understand, it just didn’t give me that five star feeling that’s all.”