Joseph Toyota of Cincinnati

“My husband and I had an excellent experience purchasing our new Highlander, and Dupree was the biggest reason we chose this Toyota dealership. From our very first (and only) visit, he stood out. He was friendly, honest, knowledgeable, and genuinely helpful. He answered all of our questions without making us feel pressured to buy that day or treating us like just another sale. Instead, he gave us his card and let us make the decision on our own time. After visiting several other dealerships, we dealt with pushy sales tactics that only made us appreciate Dupree even more. It made us realize how much peace we felt after meeting him. I never once questioned his honesty or felt like he was saying whatever it took to make a sale. I truly trusted him, and that's what brought us back to purchase our vehicle through him. The rest of our experience was just as great. Everyone we worked with-- from finance to the service department, was professional, friendly, and easy to work with. Buying a car is a big decision, and having someone you genuinely trust makes all the difference. I highly recommend Dupree at this dealership!”

“I recently bought a new Toyota Corolla from Chris Ward, and I highly recommend working with him. He answered all of my questions and made the buying process smooth and hassle-free. He never pressured me into anything and met me where I was at. Their pricing was also the cheapest new Corolla I found in the area. After my purchase, I decided to cancel a warranty I no longer wanted. The customer service team who answered calls were really helpful and the finance person who assisted me, Sean, made it quick and simple. All in all, very happy!”

“BUYER BEWARE! I paid for a brand-new car in full and held up every part of my end of the transaction in good faith. The dealership failed to deliver on the one thing they still had to do to complete the sale: get my title to me. They had 45 days to send my title. It didn’t arrive until day 43 because they mailed it to an address that doesn’t exist, in a city I’ve never lived in. An address that was not on my license or any paperwork I completed. The title itself even contained the wrong address. What frustrated me most wasn’t the mistake, it was the complete lack of accountability. Troy (sales), Andrew (sales manager), and the title clerk never once apologized or acknowledged that this was the dealership’s error. Instead, I was essentially told, “You have it now, go register it.” The passiveness I was met with was astounding. I was promised a call from management that never came. After multiple follow-ups, I still couldn’t get a manager to speak with me. Unacceptable for a $65k purchase. Mistakes happen. Refusing to take ownership of them is what earns this review.”

“I came across a good deal on a 5th gen 4Runner TRD Pro. I came in last minute on a Saturday. Alan was a pleasure to work with and addressed a few questions and concerns I had about the vehicle. Me and my wife didn’t feel rushed at all throughout the whole process and walked out holding the keys to a great vehicle! 10/10 would recommend.”

“Austin was amazing to work with! He greeted me right away in the parking lot, was extremely knowledgeable about the car, and never pushy. He made the test drive easy and fun, and explained the buying process clearly and efficiently. As a first-time buyer, I was nervous, but he made everything completely stress-free. Highly recommend Austin! Thank you for making my dreams come true ! Give that boy a raise 🚗✨”