CarMax Cincinnati

4.3 Google
Open Today:

12:00 PM - 7:00 PM

Google Customer Reviews

Rebekah Hawthorne

Apr 18, 2026

Rating:

I bought my dream car at Carfax in Florence, KY, a Dodge Challenger and had a very good experience! Everyone was so nice and very helpful! I only had the car for a week and ran over a screw. I brought my car into the shop and they got me new tires and even buffed out a scratch that we accidentally got on the vehicle. I recommend buying a car at this location!

Tracey Davis

Apr 2, 2026

Rating:

I came in to sell my car. I was out the door with payment in hand in less than 45 minutes. I was surprised I got the full amount of the online offer I received. I couldn't have been happier with the staff and the service. Would highly recommend.

gatso48

Feb 22, 2026

Rating:

CarMax gave me the most comprehensive vehicle search of all dealerships. This ensured I had the closest matches to what I wanted. Not only did I receive a number of good matches by email, but an associate also kept in close touch by text until I found what I wanted. I highly recommend CarMax in Cincinnati.

Faded Air

Dec 24, 2025

Rating:

Im a little late making a review but I purchased a 2019 Honda Civic SI in the really rare tonic yellow from carmax sales people were great! Everyone was very helpful it was stressful as a first time buyer but at the end of the day it turned out pretty great, my only complaint is my civic had its original tires from 2019 and they were pretty hard and starting to dry rot, for a 26 thousand dollar car I would expect at least some newer/not bad tires, during the rain I had basically no traction due to the condition of the tires but it was great other than that!

Lynn H

Sep 28, 2025

Rating:

Such an easy and fair process selling my car to CarMax. I quickly got an online offer and made an appointment. Within 30 minutes, I had a check in hand for the exact amount of the online offer. This offer was much higher than the dealer offer and a bit higher than Carvana. Alana was awesome. She was polite, friendly, and efficient.