Chula Vista Kia

“My friend and I both went into Kia and left the same day with our Kia K5s. I was offered an interest rate that was even lower than what any bank could provide. Carlos was amazing throughout the entire process—patient, knowledgeable, and never made us feel pressured. The team worked hard to make sure I got everything I needed, and they made the experience smooth and stress-free. Great team and excellent customer service. Highly recommend!”

“I would like to express my sincere gratitude for the outstanding service I received at Kia Chula Vista. The manager truly cares about his customers and goes above and beyond to ensure they have a positive experience. His professionalism, attention to detail, and commitment to customer satisfaction really make a difference. Thank you for providing such excellent service—I highly recommend Kia Chula Vista to anyone looking for a dealership that puts customers first.”

“I regret buying my K4 so much not because the vehicle is bad but how I’ve been treated by service team. Mind you I bought 2 K4’s the same day one for me and one for my sister. Every time I’ve been going to the service department their team has CONSISTENTLY failed to be transparent or even provide the most basic service. I brought my k4 in of Saturday because my TPMS light turned on and the service advisor clearly looked disappointed to see me because I wasn’t his appointment. I told the advisor my TPMS light turned on and I want the tire to be inspected since I will be driving long distance for my job and I wanted to make sure I was safe and not stranded. The advisor told me that I should take my tires to Discount or another retailer and I told him No I want it done at the dealership since my tires are NitroFilled and I have a package with them. He told me it’s perfectly fine to mix the air and the Nitrofill and I told him I don’t want to mix I want the Nitrofill. They took my K4 in and said the tire will be “inspected” and was told that it just needed air. 24 hours later while driving my TPMS light turned on and I’m stuck on the freeway on a HOLIDAY weekend. Clearly the tire wasn’t inspected because there was a LEAK and a PUNCTURE dead in the center of the tire. So thanks CV Kia what could’ve been a repair is now going to leave me with a tire replacement… the service department has CONSISTENTLY failed to provide the most basic of services and honestly it’s making me regret buying my K4 and I am now considering on looking at other vehicles from different car brands because of the CONSISTENT bad service the Service Team has been providing. Which is sad because the Sales Team is incredible kind and honest but it’s their service team that is failing the customers and the hard work of the service team.”

“I had a great experience at Kia! Manny was the one who helped me find my car and he was amazing throughout the whole process. He was patient, answered all my questions, and made sure I felt comfortable with my decision. Julio, the manager, was also very helpful and made the whole experience smooth and stress-free. When it came time to sign the paperwork, Khalid explained everything clearly and made the process quick and easy. Overall the team was professional, friendly, and made buying a car a really positive experience. I definitely recommend coming here and asking for Manny if you’re looking for a new car!”

“Great experience working with Esteban on my Lexus GX purchase. Before driving down, I called to confirm the vehicle was actually available and that the advertised price was the real price without a bunch of surprise add-ons. Instead of just saying yes, Esteban sent me a full walk-around video of the GX and assured me the deal would be straightforward. When I arrived he was already with the vehicle and gave me a full walk-around inside and out. I took it for a drive and was sold. The price was already very competitive and after a quick conversation with David, the sales manager, we agreed on a fair out-the-door number. I expected the usual hours of paperwork, but Esteban sent me to Sonny and I was finished in about 30 minutes. From arrival to driving my GX home was about 90 minutes. No pressure, no games — just a smooth and professional experience. Esteban, David, and Sonny were all great to work with. (And after looking at the electric Kia's, I'll definitely be back when I can't afford my gas guzzler anymore. Great looking cars!)”