Metro Chrysler Dodge Jeep Ram

“My sales person was Marlon and his dedication and commitment is by far the best I’ve seen. I’ve been to a lot of dealerships and purchased a lot of cars, but Marlin’s commitment to making each person feel important and valued even though he has four or five deals going on at once. Marlon is a great sales person and metro is a great place to do business in. this is not my first vehicle from Metro Dodge Jeep in Chicopee and it will not be my last.”

“I brought my jeep in for a second opinion after leaving someone where they made me feel less than for being a female. I usually go to Metro but on a whim I needed to go somewhere else. The service department here is staffed with an amazing team. Every time I come here I feel at ease knowing my car is in good hands. This most recent time, Orlando made me feel so welcome and taken care. His level of customer service goes above and beyond and what I strive for within the own team for businesses I manage. He will be part of the reason I always come back. Thank you for the great experience.”

“Great service and staff very knowledgeable Ryan was amazing he explained everything clearly. Even when I was nervous because the car got serviced they took a second look to make sure everything is in order. Thanks to Manny the mechanic who rechecked that everything was in order and thanks to Orlando for helping me by having the guys recheck the car to make sure everything was on point. I had a an amazing experience Thank You Metro your place is amazing. Everyone is committed to fulfill 100, % customer satisfaction.”

“Where do I start well, let’s first off by giving props to the man that got into the car that I wanted. I’ve been looking for years for my bucket list muscle car I purchased one and was happy with it, but it wasn’t the one. I always do some window shopping looking around online and that’s when I starter talking with the salesman that got me into the car that I wanted. Sharif Bilodeau Definitely did five star job William Also, who is one of the sales manager very easy to deal with and make the deal and I definitely can’t forget Mark Lyne He was able to steer me into a protection plan to cover my investment all in all they did accept my trade-in and got me out the door in a timely manner as well as as Was able to meet the whole group of staff from the service and parts department great group of people I just wanna say thank you for making the seamless and get me into my bucket list Car you never know what life can throw at you and this thing definitely puts a smile on my face so thank you. We’ll see you guys soon for service you’ve got my business so if you’re thinking about trading in or looking for a new toy, give them a call. Sharif Bilodeau Did not pressure me he just wanted to get me into the car that I wanted and he did so thanks again sir. 5 Star group of people”

“Jeep Parts Department and Sales were very helpful to me in a pinch. Needed a bolt last moment to finish my brake job. Called at 5:30PM to verify it was in stock and it was. Parts closed at 6PM but I wouldn’t make it in time, the gentleman who answered made arrangements to leave the bolt with sales after closing for me as a courtesy. Upon arrival I was greeted by Sharif and another gentleman in sales who had the bolt I needed. I paid them with exact change and went along my way. Very thankful for the 3 of them! They saved the day!”