Basil Ford Inc

“AVOID THIS PLACE – DISHONEST AND STRAIGHT UP SCAMMERS My mother and sister brought the car in for a simple oil change and tire rotation. Nothing complicated. Yet somehow, this place still managed to completely fail. They were made to wait over 3 hours, only for the car to be returned exactly the same — no work done. Tires weren’t rotated, nothing was touched. But they still had no problem charging for it. When confronted, instead of taking accountability, they immediately tried to gaslight and lie, insisting the work was done. It took actual proof — showing the front tires hadn’t moved — for them to finally back down. So not only are they incompetent, they’re also willing to lie straight to your face and charge you for work they never did. At this point, it makes me question every time I’ve ever gone there and whether they actually did anything at all. That tells you everything you need to know. Don’t go there. And don’t send girls there alone — they’ll try to take advantage and run the same scam if they think they can get away with it. If i could give zero stars I would.”

“Miro and Matt Haynes were awesome to work with.. I could’ve used a smaller monthly payment but the service was great! I highly recommend Basil Ford Cheektowaga. Thank you….”

“I recently purchased an F-350 Super Duty with the 6.7L High Output diesel from Basil Ford and had an excellent experience. Michael Worthington is a reflection of what a real salesman should be. From the beginning, it genuinely felt like he cared about helping me get into the right vehicle, not just the most expensive one on the lot. He was never pushy, answered all of my questions, and was open to showing me multiple options instead of steering me toward a single high-dollar sale. That level of honesty and professionalism is rare these days. If you’re looking for a truck or any vehicle at Basil Ford, I highly recommend asking for Michael. He made the entire process straightforward and stress-free. Thank you Mike and the Basil family for keeping it honest on 2026.”

“Nick and Chris worked their magic and today I picked up my new 2026 F-250! The service is awsome and painless. I originally just went in to get some numbers on a trade. The numbers didnt match what I was looking to spend and they worked hard for 3 days and got me the absolute best deal they could! Today I walked out a really happy customer! Thank you basil for the best experience I have ever had at any dealership I have been too!”

“What an amazing experience!! Nick was absolutely exceptional to work with. I went looking to upgrade from a sedan to an SUV and truthfully, J already knew what I was looking for walking in - but I was open to suggestions. Nick made immediate eye contact, promptly took care of me and genuinely listened to what I wanted in a vehicle, then he presented me with the option he thought was best… and it happened to be exactly what I wanted. Mike and Charlie were also so kind and helpful. My payment was even lower than I thought it would be, and everything was effortless on my part…they even helped me clean out my old car. I am thrilled with my experience here and would recommend Nick to anyone looking for a vehicle. Thank you all so much for a great day and a GREAT car!”