Flow Volkswagen Mazda Audi

“Flow Volkswagon service (and dealership) are great people. Emma in service is outstanding. I have purchased 3 cars from this dealership and been treated very well each time. Highly recomend.”

“I’ve consistently had a great experience with the Flow VW service department. The staff is always friendly and helpful. They take the time to answer questions and keep me informed. When my vehicle has needed to stay for service, they’ve been quick to provide a loaner car. A special thank you to Emma, who especially accommodating. She goes above and beyond to make sure everything is taken care of.”

“Had an issue with my 2015 Jetta tdi and realized it was still under the extended emissions warranty and I hadn't done phase 2 yet. Took about a day to figure it out because it's an old and weird warranty but they figured it out. They did a great job, my car is running better than ever with a noticable exhaust improvement as they replaced the whole system. Very professional and everyone I encountered at the dealership was extremely polite and helpful. Would definitely recommend taking your car here for any major work/warranty work. It was also done in a very timely fashion for the amount of work that needed to be done. Thanks! I looked at that Golf R in the showroom might end up picking one up in a year or two, cool car.”

“Had a wonderful experience with Anthony Meduri! He was extremely kind and patient. I didnt feel pressured at all which was a huge plus for me! He made the process enjoyable! Was able to answer all of my questions and walked out with my happy with my new car :)”

“Update: Extremely disappointed with Flow Auto Volkswagen of Charlottesville and Volkswagen Customer Care. I called multiple times to confirm my service appointment and loaner — no one answered and my voicemail was not returned. The morning of my appointment, I was told there were no loaners available and was asked to reschedule. This has happened before. My brand-new vehicle continues to have system issues, and I’m being sent back and forth with no clear resolution. The lack of communication and accountability is unacceptable. Getting my Atlas was smooth. I did not have to be in the dealership all day. I expressed what I was looking for and Karim and Jenny made it happen. Karin took the time to go over the vehicle with me and answer questions. Jenny took the time to go over the deal. Thank you!”