
Google Customer Reviews
Aislin
Mar 6, 2026
Rating:
“Jimmy at Queen City Mitsubishi’s parts department is outstanding! From start to finish, he made the whole process smooth and easy. He listened carefully to what I needed, gave clear advice, and made sure I left with the correct parts—no mistakes, no stress.
What impressed me most was his attention to detail and how patient he was. He clearly knows his stuff and genuinely wants to help customers, which made me feel confident I was in good hands.
If you need anything from the parts department at Queen City Mitsubishi, ask for Jimmy. He makes the whole experience fast, easy, and even enjoyable. Five stars without a doubt! ⭐⭐⭐⭐⭐”
Maggie Domdaled
Mar 6, 2026
Rating:
“I had an awesome experience with Jimmy at the parts department at Queen City Mitsubishi. He was super helpful and made everything really easy. I wasn’t exactly sure what part I needed at first, but Jimmy took the time to look it up and explain everything so I understood.
He was very professional but also really friendly, which made the whole experience better. You can tell he knows a lot about what he’s doing and actually cares about helping customers instead of just rushing you out the door.
Because of Jimmy, getting the part I needed was quick and stress-free. Great customer service like that really stands out. I’d definitely recommend talking to him if you need help at Queen City Mitsubishi.”
Aislinn Mercereau
Mar 6, 2026
Rating:
“I want to give a big shoutout to Jimmy at the parts department at Queen City Mitsubishi. He went above and beyond to help me find exactly what I needed. From the moment I walked in, he was welcoming, attentive, and clearly very experienced in what he does.
Jimmy made the whole process simple and efficient. He took the time to double-check the part I needed and made sure everything was correct before I left. It’s clear he takes pride in his work and really cares about helping customers.
Great service like this is hard to come by these days. If you need parts or have questions, Jimmy is definitely the person to talk to. I truly appreciate the help and would absolutely recommend him and the parts department at Queen City Mitsubishi. ⭐⭐⭐⭐⭐”
Shane Eisenhuth
Mar 3, 2026
Rating:
“GREAT dealership!! They got my vehicle in quickly and diagnosed my check engine light and were able to get me done very quickly! They were very cognizant of my time and made sure I was comfortable and kept me informed while I was waiting. Andy and Steven are the best! I always have a great experience and highly recommend Queen City to everyone!”
moe
Oct 29, 2025
Rating:
“I had an amazing experience working with Charles Gaston. From the moment I walked in, they were friendly, patient, and truly cared about helping me find the right car. They explained everything clearly, answered all my questions, and never made me feel pressured. Thanks to their professionalism and honesty, I left with a car I love (BRAND NEW) and a deal that fit my budget perfectly. I highly recommend asking for Charles Gaston if you’re looking for great service and a smooth buying experience! I left with a brand new 2025 Mitsubishi and put nothing down as me being a first time financer!!”