
Google Customer Reviews
Steven McGahey
Jul 25, 2026
Rating:
“Vinny at Hendrick Lexus Northlake made the whole car-buying experience easy and stress-free. He was professional, knowledgeable, and genuinely took the time to answer all my questions without making me feel pressured. He listened to what I was looking for, helped me find the right vehicle, and made sure everything went smoothly from start to finish. If you're looking for great customer service and a smooth experience, I highly recommend asking for Vinny.”
Chris Andersen
Jul 24, 2026
Rating:
“Went with my roommate to trade in her 4Runner if all seemed fair. The process was very fair, quick, and stress free. The salesman Robert Marock was very friendly and helpful in making this the best experience in 40 years of car buying.”
Reggie Burris
Jul 8, 2026
Rating:
“Purchased a 2026 Lexus RX 350h Luxury. Harris made it happen. Since this vehicle was for my wife, it was ultra importance. They pampered my wife, well me too. Best car buying experience I ever had. This is what you expect from Lexus. Jordan and the service crew are excellent as well!”
Aaron Lawler
Jun 30, 2026
Rating:
“Brandon was outstanding throughout the entire car-buying process. He worked with multiple lenders to get me the best deal possible and found a BMW 760 with every feature I was looking for. He was knowledgeable, responsive, and made the whole experience easy and stress-free. I’ll definitely be coming back to Brandon when it’s time to purchase my BMW i7. Highly recommend working with him!”
Loretta Broadway
Jun 26, 2026
Rating:
“My experience at Hendrick Lexus Northlake was nothing short of exceptional from beginning to end.
What started as a routine service appointment turned into the purchase of my first brand-new Lexus, and I truly credit that experience to the outstanding team I had the pleasure of working with.
Omar Licout took excellent care of me in the service department, making the service process seamless and ensuring I had a loaner vehicle while my car was being serviced. His professionalism and customer service set the tone for everything that followed.
Andrew Duncan and Vincent (Vinnie) Estrada made what can often be a stressful process feel comfortable, transparent, and completely pressure-free. They listened to what I wanted, answered every question thoroughly, and gave me the time and information I needed to make the right decision for me. At no point did I feel pressured to purchase a vehicle, and that made all the difference.
Because of the outstanding service I received from all three of these gentlemen, I made the decision to upgrade to a new Lexus. From my initial service visit to driving home in my new vehicle, the entire experience was smooth, professional, and enjoyable.
If you're looking for a dealership that genuinely values its customers and treats them with respect, I highly recommend asking for Omar Licout, Andrew Duncan, and Vincent "Vinnie" Estrada. Thank you all for making such an important milestone a wonderful experience!”