
Google Customer Reviews
Karli Hatch
Mar 1, 2026
Rating:
“Whitney Suarez (my childhood bestie 🤪) made my car buying process so simple. Not just for me, but I can attest that for everyone she serves she puts her heart into the car buying process. Thank you to her and her amazing team (honorable mention — Sal, Chris, Deitrich) for making this process SEAMLESS and quick because I traveled from out of town. Such a FUN and knowledgable team!!!”
Victoria Wilson
Feb 24, 2026
Rating:
“When I say this was far the best sell experience I have ever experienced from beginning to end. I walked in with no appointment. And before I walked in I asked the most high to lead me to the person who was gonna sell me my vehicle. And baby he did..He sent me a sales associate by the name of Lake. I loved her energy from first speaking to me. She told me. I have the exact car your looking for. And when I say she delivered beyond my expectations. I am thankful and grateful. As long as she is hear I will send family , friends, and clients to her. If your in the Market ask for Lake!”
Chelsea N
Jan 19, 2026
Rating:
“I had an absolutely amazing experience purchasing my GX 550 with Whitney Suarez and the Northlake Lexus team. From the very beginning, Whitney’s expertise, patience, and genuine care made the entire process smooth and stress-free. She took the time to explain every detail of the GX 550, answered all my questions, and made sure I felt confident throughout the entire process. I was truly treated like family, not just another customer. The entire Northlake Lexus team went above and beyond, and I’m so grateful for everything they did to make this such a positive experience. Thank you I absolutely love my GX!”
Keyda Austin
Dec 4, 2025
Rating:
“Justin Duhaney has been thoughtful and professional throughout the process. I arrived on the lot to look around recently. I was out there for a good bit looking until Justin came out and introduced himself to me. Justin gave me his card, wasn’t pushy in approach while he handled another customer and followed back up with me in the lot. He answered questions I had and helped me narrow down selections. I came back a couple days later. Justin had the same positive demeanor and professionalism which made me comfortable enough to stay and go through the sales process. He is detail oriented, pressure free in approach which is rare when dealing with sales consultants as a woman. He made the appropriate introduction and disclosure to each individual I met (management; finance; tech). Any questions or concerns I had he addressed and followed up post sale to make sure it was a positive experience on my behalf.”
Kennedy
Nov 1, 2025
Rating:
“Huge thank you to Justin Duhaney for his outstanding professionalism and genuine care throughout my car-buying experience. He truly listened to my needs, paid close attention to detail, and went above and beyond to help me find the right vehicle. The entire process was pressure-free, smooth, and efficient. Justin walked me through every step and made sure I was comfortable from start to finish.
I’m very happy with my new Lexus NX and so grateful for the amazing service I received. Hendrick Lexus Northlake is lucky to have someone like Justin on their team!
I’d also like to give a special shoutout to Jack for clearly explaining the financial details, AJ for walking me through all the tech features after they’d already closed for the evening, and Brandon for keeping the wait time light and enjoyable. I couldn’t have asked for a better experience, I highly recommend this dealership!”