Forrester Lincoln

“Forrester Lincoln provided a solid website that allowed us to get all the details of the car that we wanted. From there, the dealership sales staff, especially Rob Beers were extremely helpful and knowledgeable. The sales experience was great and very easy.”

“I had an outstanding experience purchasing my new Lincoln. From the very beginning, my salesperson Jack Alexander, was knowledgeable, professional, and genuinely interested in helping me find the vehicle that best fit my needs—not simply making a sale. He took the time to thoroughly explain the differences between the various Lincoln models and answered every question I had with patience and honesty. At no point did I feel pressured or rushed into making a decision. Instead, he made himself readily available throughout the entire process, which I truly appreciated. I changed my mind several times while comparing models and options, and even after we had negotiated an initial deal, he never hesitated to prepare additional quotes so I could carefully evaluate my choices. His willingness to go the extra mile and his commitment to making sure I was completely comfortable with my decision made all the difference. The entire experience was professional, courteous, and customer-focused from start to finish. If you’re looking for a dealership that values its customers and a salesperson who is knowledgeable, patient, and dedicated to exceptional service, I highly recommend them. They made what can often be a stressful process enjoyable, and I couldn’t be happier with my experience.”

“I usually dread going to a car dealership because of the typical back-and-forth that often comes with buying a vehicle. Thankfully, my experience at Forrester Lincoln was completely different. Adam was fantastic to work with—professional, straightforward, and genuinely easy to deal with. Between Adam and my partner, the entire process was smooth, stress-free, and actually enjoyable. If you're looking for a dealership that values honesty and customer service, I highly recommend Forrester Lincoln. I won't hesitate to return for my next vehicle purchase. Thank you, Adam, for making the experience such a positive one!”

“This is a Black Label dealership, the first I've ever experienced. It should be the hallmark of the Lincoln brand. The building is classy, contemporary and refined. It presents more like an art gallery showcasing sculptures rather than vehicles. Large glass doors welcome you into an environment filled with fine textiles, dark woods and calming ambience. No loud TVs screaming deals at you. Instead, a looping video provides gentle background noise. Adjacent to the front desk is a mini-kitchen with plentiful complimentary snacks and drinks and features a hot chocolate bar. Sales reps have their own offices that encircle the lobby. They are highly trained professionals in all steps of the purchasing process. Our rep, Mitch Cain, was very welcoming, listened attentively, and was extremely knowledgeable about all things Lincoln. He handled everything: price negotiation, warranty options, financing offers, etc. Unlike our local Ford-Lincoln dealers, we were not treated like ping pong balls moving from manager to manager for the hard sell of "dealer specials". Mitch had few reasons to consult his sales manager and it was only about specific questions I raised. The entire transaction, including test drives of different Corsair trims, took less than 3 hours. Compared to the onslaught at the MD dealers that took 7+ hours and no car was purchased. This was not our first encounter with Mitch. We visited the lot the month prior to see Harbor Gray in person and were greeted by Mitch then. We had no intention of purchasing from PA as we live in central MD. However, we were treated like imbeciles at our local dealers and endured constant pressure to yield to bait and switch deals. Forrester was offering an amazing deal on a 2025 Corsair so we returned. We were astonished that Mitch not only remembered us from that brief interaction, but even remembered our conversation in surprising detail. Overall, our experience was exemplary. We were so impressed that a month later I returned to purchase a previously owned 2023 Escape and Mitch, again, covered everything. Knowing that I was a motivated buyer, he readied several vehicles for me to try based on my preferences and started paperwork all prior to our arrival to further expedite the process. I can not compliment this dealership enough. My only critique is for them to open a location in central MD. Their devotion to the brand and to providing excellent customer service would place them at the pinnacle of area dealerships.”

“I purchased a vehicle from this dealership that was shipped to me out of state. After receiving the car, I discovered dead animals above the cabin air filter, which caused a strong odor and required additional inspection and cleaning to resolve. Regardless of how it occurred, this is something that should have been identified during inspection and vehicle preparation prior to delivery—especially for an out-of-state buyer who cannot inspect the vehicle in person. When I brought the issue to the dealership’s attention, they declined to take any meaningful action to address it. Given the condition of the vehicle when it left their possession, that response was disappointing. I hope the dealership improves its inspection and preparation process so issues like this are identified and resolved before vehicles are delivered to customers.”