Cerritos Acura

“Outstanding Experience at Cerritos Acura! I had such a wonderful experience with the entire team at Cerritos Acura! From the moment I walked in, everyone was welcoming, professional, patient, and genuinely committed to making sure I had a great experience. A special thank you to Diego, Ruben, Thomas, and both Luis’s — each of you played an important part in making the process smooth and enjoyable. I truly appreciate the time, effort, and kindness you all showed me. Everyone worked together as a team, and I never felt pressured or rushed. It’s not often that you come across a dealership where the entire team makes you feel valued and taken care of. You guys definitely exceeded my expectations! Thank you again, Diego, Ruben, Thomas, and Luis & Luis, for making my car-buying experience such a positive one. I absolutely love my new Acura RDX! ❤️ Highly recommend Cerritos Acura — ask for this team! 👏🚗✨”

“Never expected scratches and a DENT on a brand new car. Purchased 2026 Brand New MDX from Cerritos Acura with David in sales on July 23 9:30PM. I was not able to test drive nor inspect the vehicle during day time due to 90 degree heat on sunny day in CA, with vehicle located double parked outside open parking lot, where Cerritos Acura keeps their car. (They don’t have shaded garage) I made an arrangement with David to get paper work done before to complete the purchase after my work at 7:40PM and finalized all the paper works by 9:30PM, at which point I saw the vehicle in dark parking lot and took it home, expecting vehicle has been washed and detailed as how new cars are handed to customers. After getting home, to my surprise, the supposedly NEW vehicle prepped and purchased 15 minutes ago has severe scratches all over the black pillars, chrome trims on the doors and bumper and most importantly, it had sharp DENT line at front of the hood. (Appeared as manufacture issue, since the dent was sharp and long, not round or dimpled) The dent which is extremely disappointing and eye catching made me question, whether the vehicles this dealership selling are genuinely new, because it surely did come with damages. The odometer registered 7 miles on it, but as shown in the pictures, the amount of scratches on pillars, chromes and the dent on a Brand NEW car, just got it 15 minutes from the dealership, was something I never seen in my 30 year of car buying experience. I called the sales rep right away and he told me to bring back the vehicle next day. He examined along with sales manager Roberto and they confirmed the issue and agreed to repair them. However, since their pointless dent removal person will be there on Wednesdays, I was given a choice to either come back or leave the vehicle at the dealership, which I elected to leave the vehicle with dealership. (Remember this is a brand new car purchased less than 13 hours ago) Wednesday came, the car was parked at front of the dealership and I looked around and noticed the scratches on chrome trims and black pillars improved, (weather continued hitting 90 degrees or more) I drove back home, couldn’t notice the dent in bright sun light under heat. (July 30th) Expecting everything is repaired correctly, I parked inside the garage and went on to work with my other vehicle. A week later 8/6/26 I wanted to wax the vehicle and drive the new car, and noticed the dent has not been fixed and one of the pillar still has a large sharp scratch line. Again, took back the vehicle next day, but knowing the dent removal personnel comes again on Wednesdays, the sales manager on duty and I agreed to return on next Wednesday morning 8/12/26. On the Wednesday, got a notification from service advisor that all the issues are handled at 3PM. At same night around 7:45PM I drove to the dealership and inspected the vehicle with sales manager on duty and noticed the dent was noticeably worsen with all the high spots that were hammered popped creating uneven spots on the hood and the scratch on the pillar has not even been touched. At this point, it was determined that the body shop work was necessary to correct the issues and either the service advisor or sales manager confirmed they will inform me of updates by end of the day. No call, text or email was received until next day, when I was informed that it would take 7 more days from body shop. Today is 8/20/26, which is almost a month since I purchased vehicle and only a week it has been in my possession while rest of the time was in repair shop. Based on this experience, I don’t think I can confidently recommend the purchase from Cerritos Acura and for those whoever considers purchasing a vehicle, I advise you to take your time to inspect the vehicle from inside out in the sun and under shade. I will update the pictures and the review tomorrow as soon as I get my vehicle back.”

“⭐⭐⭐⭐⭐ I had an amazing experience purchasing my first Acura Integra, and I couldn’t be happier with how everything went! A huge thank you to Luis, who was incredibly attentive, patient, and knowledgeable throughout the entire process. He answered every question I had, made sure I understood everything, and made me feel comfortable from start to finish. He truly made buying my first Acura an exciting and stress-free experience. I also want to give a special shout-out to Ruben in finance. He went above and beyond by giving me his employee discount on my coverage, which helped lower my monthly payment. He took the time to explain all of my options, including the coverage that protects my vehicle, and made sure I left with the best deal possible. The entire team made me feel valued, and it’s clear they genuinely care about their customers. If you’re looking for a dealership that is honest, professional, and willing to go the extra mile, I highly recommend working with Luis and Ruben. Thank you both for making my first Acura purchase such a memorable experience! I absolutely love my new Acura Integra! 🚗✨”

“OUTSTANDING, OUTSTANDING, OUTSTANDING!!!!!! What an amazing place to purchase a vehicle. I have to give a special thanks to salesman Bryan Sotelo, sales Manager Ruben Ruiz, Finance Manger Luis Sencion for going above and beyond. These guys demeanor is excellent. Also, a super special thanks to General Manager Henry Nava for putting the deal together for me and really making the car buying experience comfortable and pleasant. Cerritos Acura prides itself on customer service and loyalty. I recommend stopping by and giving Cerritos Acura the opportunity to earn your business. Thank you Cerritos Acura l am a customer for Life…”

“I recently had the pleasure of working with Jason Gavidia at Acura of Cerritos, and the experience was outstanding from start to finish. Jason made the entire process feel seamless, transparent, and completely stress-free. Buying a car can sometimes feel overwhelming, but he created an environment that was efficient and genuinely customer-focused. He took the time to ask the right questions about what mattered most to me, making sure he understood exactly what I was looking for before recommending a model. Because of that, he guided me toward the Acura ADX that ended up being the perfect fit for my needs. I also have to mention something that really stood out to me. I arrived during the last hour before closing, and I was honestly a bit nervous that I might be asked to come back another day. Instead, Jason and the general manager made me feel completely welcomed. Not once did I feel rushed during the entire process. They were patient, attentive, and committed to making sure everything was handled properly, which I greatly appreciated. What really stood out was Jason’s professionalism and customer-centric approach. There was no pressure—just honest information, clear communication, and a genuine commitment to making the experience smooth and enjoyable. If you’re considering a vehicle from Acura of Cerritos, I highly recommend asking for Jason. He made the purchase efficient, transparent, and genuinely enjoyable, and I’m extremely happy with both the experience and my new car. I truly appreciate the level of service I received.”