Arapahoe Hyundai

“I had the pleasure of getting to work with Wendy after walking in on a busy holiday Friday. She jumped right in and helped find me exactly what I was looking for and went to bat for me on my budget. I’m so excited for my first hybrid and the luxurious and fun 2026 Santa Fe, and incredibly grateful to have gotten to work with Wendy. She is knowledgeable and hilarious. Car sales needs more Wendys! Vincent was also very kind and great to work with. Mai in finance was efficient, funny, and no pressure. Updated to edit: the Delivery experience was severely lacking. Wendy was not available and Art could not have seemed to care less. No one walked me out to my new car, I was just pointed to where it was. No one offered go over features with me, finance was confused why I didn’t have any of my paperwork already and I had to ask several times for copies of the paperwork and the USB. Trash was left in the center console of my car.”

“BEWARE: In my Opinion! Be very Aware! It all started June 23rd 2026 I was driving home I couldn't accelerate barely made it home 3 minutes later my engine was knocking my neighbor came out and checked my oil and said it's bone dry I said there's no way I have 200 more miles to go before my next oil change. Long story short it was towed to Arapahoe Hyundai they assigned me Macy not once did she make a call to me until she wanted to tell me they were not going to cover a new engine because of a previous owner neglecting maintenance. I called Kristen the service manager at Arapahoe Hyundai left a message she stated on her voicemail that she would call in 24 hours well that was 5 days ago didn't hear from her then I called to speak to the General Manager the guy who picked up the phone had broken English I could barely understand him and he didn't even say hello this is such and such, he said hi. I said is this the General Manager he said no he's in a meeting but I can take a voicemail. What am I dealing with and who do you hire? Then I contacted the Escalation Department that was also a joke as she had broken English too. Kadambari said yesterday that she was going to do whatever she could to help me out I called her today only for her to tell me exactly what Macy said, unless I can get receipts from the previous owner proving that they got maintenance done they're not covering a $10,000 engine. Gee I did more more than you. Empty promises. Nobody was called not even me! Why I would expect anything when I couldn't even get a phone call is stupid! DO NOT DO business with HYUNDAI they have hundreds of recalls on their vehicles they don't honor anything I have had the car 2 years and drove maybe 12000 miles we bought the car at 32,000 have 44807 200 miles before my oil was supposed to be changed but I don't have a car now because someone before me neglected oil changes and Hyundai won't honor that because I've given them my receipts the whole time I've had it yet they are asking for dates the car was in New York. The lack of accountability is 10,000 ft underground! 0 lack of Integrity! Expect more negative reviews cause you have earned every 1 of them! Kristen called me yesterday sent an email the only code that showed up on the diagnostic was p1326 no other lights are on my dashboard except for the engine light look at the photos that I provided and if I went by the manufacturers time to change my oil I would still have 3,000 miles. I go off my mechanics recommendation for oil changes at 4000 not 7,500 like Hyundai recommends. After talking to Kristen. I call Hyundai USA she says can I get the code? why don't you have it? you denied my claim without any documentation or even a code! Hyundai sent nothing over to anybody they just denied it! Also Fidelity denied it because they said Hyundai is responsible and it is covered they would cover it but they can't because Hyundai is responsible Echo Park says Hyundai is responsible Autoworks my mechanic says Hyundai is responsible! I have many witnesses that I will subpoena to go to court and testify that this is not neglect on me that it is a manufacturer issue! I will keep you posted!”

“We had a great experience leasing our car thanks to Efren, who went above and beyond to help us find the car we wanted. He even took the time to clean the inside window of our car when we thought something was wrong with the windshield. Dayton, the finance manager was also fantastic to work with, and both of them had friendly, easygoing personality without putting any pressure on us. Highly recommend working with this team!”

“We had a great experience working with Marco Acosta at Arapahoe Hyundai. He was very patient with us during the test-driving process and really listened to what we were looking for in a vehicle. We ended up purchasing a 2025 Hyundai Tucson with only 4,000 miles, and Marco helped make that happen quickly and smoothly. He got us the price on the car we wanted first thing in the morning, helped us make an appointment, and made sure we were able to get the exact vehicle we wanted. From start to finish, the process moved fast—we were in and out with our new car within just 2 days. The financing and warranty portion did end up taking longer than we expected, but Marco stayed with us until closing and remained helpful and professional throughout the entire process. Overall, it was a very positive experience, and we’d definitely recommend asking for Marco if you’re shopping at Arapahoe Hyundai!”

“Just bought a brand new 2026 Hyundai Kona - SEL Premium! Had an amazing experience at this dealership. Garik K. helped me find the exact car I was looking for. They didn’t have the exterior / interior colors I wanted with this trim, but Garik was able to find one at one of their sister dealerships. He personally drove to Greeley to pick this one up for me! He definitely went above and beyond. The whole experience in general was really smooth and hassle free. 10/10 recommend.”