
Google Customer Reviews
k.ahola
Jul 25, 2026
Rating:
“I am updating my original review from a positive one to a 1-star rating based on how things turned out afterward. My experience here ultimately left a lot to be desired.
When I sat down to do the paperwork, the finance guy casually told me, "Well, good news, your payment only went up $60." I replied, "You think that's good news? Not to me." At the time, I assumed the payment increase was just because I chose a different vehicle than the one I originally looked at. It wasn't until I looked over the contract later that I discovered extra add-on items and costs were quietly slipped into my paperwork without a single word of an actual explanation during signing.
When you're sitting at the desk going through the final paperwork, you trust that the numbers on the page reflect what was discussed. Finding out later that fees or products were added silently—bypassing any chance to question them or say no—is a frustrating experience. I strongly advise anyone buying a vehicle here to scrutinize every single line of the final contract before signing your name.
Kurt Ahola”
Athena Wilson
May 25, 2026
Rating:
“We had a great experience at Nissan buying a Sentra for my daughter. Alex, the sales manager, was professional, patient, and genuinely helpful throughout the whole process. He made everything straightforward without any pressure and took the time to answer all our questions. The car was exactly what we were looking for, and my daughter is very happy with it. I really appreciated the smooth experience and the customer service Alex provided. Highly recommend asking for him if you’re shopping there.”
Kim Jackson
Mar 21, 2026
Rating:
“I had received a marketing letter from Lenward telling me about Palm Springs Nissan dealership, car deals and specials that they have going on. Kiara P sales person introduced herself to me. I showed her the letter I got from Lenward. I told her I was interested in the Nissan Rogue. It was fun shopping with her. I found one that I liked. Kiara P did my application and took it to the sales manager Alex M. He came back to let me know he had found a lender however the payment was ridiculously high and I told him NO I will not be able to afford that. He went back to the lender and did his sales manger Magic and came back with a payment that I was able to afford. I was shocked to say the least. Off to The finance department where I had the pleasure of meeting Richard B he gave me some helpful tips regarding car insurance and I used. My overall experience was great. It was nice to be able to ring the bell. Kiara P put a beautiful bow on my car. I love my new 2026 Nissan Rogue. When I went to the dealership, I was hopeful of getting a car. I was surprised to get a 2026 with my Credit score.”
Trent Allen
Mar 1, 2026
Rating:
“Eduardo Murillo our salesperson today was so amazing!! He really worked hard to get us into a car and was very patient, thorough and knowledgeable! Most importantly he was very friendly and took his time with our sale. Highly recommended for your next purchase at Nissan Of Palm Springs.”
Angelica Castrejon
Feb 25, 2026
Rating:
“Great customer service! They took really good care of me and my 370z. So happy they were able to clean up my headlights! Car feels and looks beautiful. Will definitely be taking car back for furtive service at Palm Springs Nissan.”