Michael Hohl Subaru

“This was one of the best experience I had from a Subaru dealership. It was very easy to make an appointment online. I arrived 10 mins before my appointment and was taken care of right away. Everyone there was smiling and very accommodating. Everyone was happy to help people from directing them where the restrooms are, to providing people with the services they offer. They were very transparent with pricing - shown on monitors. They also don’t pressure or force people with services. It was a great experience and 100% recommend! Chris H was awesome!”

“We live in Washington state and we were traveling to Carson City when our check engine light came on (bad thermo control valve). Let’s just say our experience with dealers in the past was not all that good so the thought of having to rely on one for emergency repair was dreadful. Especially a dealer from another state. To our surprise we were met by a very kind and competent service advisor (Celso Marquez) who arranged for repairs to be completed the next day. Being from out of town and stranded without a car would have been difficult but Celso also arranged a loaner car for us to use while ours was in the shop. Thankfully the repair was totally covered under warranty so our out of pocket cost was zero. Thank you all for such a wonderful experience under such dire circumstances. We never in our wildest dreams would have imagined a dealer service department being this good. On a different note. The customer traffic flow through and to the service department was a bit awkward. We entered through the main entrance (showroom) and were led to the service department by walking in from behind the service desks. We then had to stand in a narrow space in front of the desks leaning up against the windows to wait for a service representative. Not sure how you can improve the customer flow but it was quite strange. Not the best first impression of such a great service department.”

“I did my first service on my 2025 outback wilderness last Friday. I was literally in and out of the dealership. I got an appointment for 8am and I was on my way by 8:45am. It was my first time experience with the service department and it was great. Scott guided me thru the process and it was fine. Awesome first time experience for me.”

“Typical car sales nonsense. The receptionist was a pleasant person. I enjoyed our conversation. The smarmy salesman told me three blatant lies. Then he tried to hustle me for a bunch of insanely expensive extras. I ended up buying a similar vehicle from a different Subaru dealership including the requisite add-ons for considerably less than Michael Hohl presented—a really bad showing, except for the receptionist.”

“The service was excellent Adam who I used to go to was on lunch, but if I’m correct his name is Eric very professional knew that I am a family member of Adam‘s took very well. Good care of me. The service department sent me. My video showed me everything. I’m very pleased with my outcome of my service, sir. Adam does an excellent job and like I said Eric who filled in did a great job too thank you for your great service”