Rohrich Lexus

“Purchasing a vehicle from out of state can be stressful, but Rohrich Lexus made the entire experience seamless from beginning to end. Every member of the team went above and beyond to answer my questions, provide detailed photos and information, and ensure I felt completely comfortable before making the trip. When I arrived, the car was exactly as advertised, clean, meticulously prepared, and without any surprises. The staff was professional, knowledgeable, and genuinely cared about making sure I was satisfied rather than just making a sale. They took the time to walk me through the vehicle, answered every question honestly, and made sure I got the chance to take a test drive before moving forward with the purchase. The paperwork portion was quick and painless. They treated me with respect throughout the entire process and made an out-of-state purchase feel just as easy as buying from my local dealer. It’s rare to find a dealership that values transparency and customer satisfaction to this degree. If you’re considering purchasing a vehicle whether you’re local or traveling across the country, I can’t recommend this dealership highly enough. Their professionalism, honesty, and commitment to delivering an outstanding buying experience exceeded all of my expectations. I would not hesitate to do business with them again, and they’ll be my first call when it’s time for my next vehicle. Shout out to my sales representative, MarySandra for all of her help!”

“Great experience! Loved the new place with free amenities. Enjoyed the fact that when you pulled in to the service bay it let you know what your tire depth was. Loved that my car purchase at Rohrich Toyota with free oil changes will apply to their Lexus store. Quick 35 minutes to get my oil change and free car wash!!!”

“I walked in 30 minutes before closing on a Saturday and was still greeted by friendly faces. My sales woman, Jessica Krut was extremely pleasant. Not only did she happily take me on a test drive, but she was able to expedite the process and get me in my new RX350 by Monday afternoon, ahead of my scheduled work trip. The entire staff was friendly, accommodating and knowledgeable. I will definitely be referring a couple of my friends and colleagues.”

“Rohrich Lexus was amazing all around. I’ve had nothing but a great experience so far. Everyone has been so kind. Debbie & Jasmine at the front desk were attentive & helpful when I went to first look at a vehicle & the next time I had gone in to pick up my vehicle. Zach was extremely helpful & great to work with while choosing which car to choose. He was so knowledgeable about the features of each car & helped point out the differences so that it was easier for me to choose. Zach also made sure to take the time to go over all of the commonly used features when I went to pick up my car, so that I felt comfortable before leaving in it. Bea, in the finance office was also great; she’s personable & so sweet. She made sure to go over everything in detail, including the extra warranty options. The facility is beautiful & has a very comfortable atmosphere. As a first time Lexus buyer, I am glad that I came here. 10/10 experience!”

“My experience with Rohrich Lexus was nothing short of amazing! I reached out to them about a certified pre-owned LX they had for sale, as I needed to replace my LX due to it being totaled by a deer. I am an out of state buyer and knew what I was looking for and was connected with Jordan Menni as my sales consultant. He promptly answered all my questions related to the vehicle they were offering for sale and went above and beyond getting me any photos requested and confirming that the vehicle had all specifications I was looking for. We agreed on a price and once the vehicle was ready to go, I made the trip from Eastern Long Island. Drew and RJ were the sales & finance managers I dealt with, they too were exceptional to deal with and made the entire process seamless. Pickup day was also seamless. I arrived at the dealer slightly ahead of my scheduled time, Jordan met with me, showed me the vehicle, and got me set up with RJ to complete the paperwork. I was in and out of the dealer in under an hour and a half. I couldn't give them a higher recommendation for the service they provided. If you are considering purchasing a vehicle from them don't hesitate. They exemplify the Lexus slogan of "Experience Amazing".”