Passport BMW

“I recently purchased a 2027 BMW X6 from Passport BMW, and once again, the experience was outstanding. This marks my third vehicle purchase with them, and the level of professionalism and customer service continues to keep me coming back. My sales associate, Dylan Jacobs, was exceptional throughout the entire process. He was extremely knowledgeable about the vehicles, answered all of my questions thoroughly, and made the transaction smooth and stress free from start to finish. What stood out most was his patience and genuine eagerness to help. At no point did I feel pressured, and he took the time to ensure I was comfortable and confident with my purchase. I highly recommend Passport BMW to anyone looking for a great experience, and I especially recommend Dylan Jacobs. His professionalism, expertise, and dedication to customer satisfaction made this purchase another excellent experience.”

“I frequent Passport BMW for service as a previous bmw owner. I have since recently, upgraded my ride with Passport and the entire process was smooth, quick, & seamless. I found a car that I wanted via their website, inquired about it with my Salesperson, Sami & we took it for a test drive. I fell INSTANTLY in love. The Business Manager, was such a cool guy to work with & explained the importance of their warranty options, & GAP insurance options so that I could have a stress free ownership. I appreciate Sami’s customer service, as I originally came in and test drove a newer 3 series, (330i) I wasn’t that impressed, and told him that I would keep my options open and shop around more. He wanted to ensure that I got the best deals possible, and checked in on my purchasing decisions and updates with my car buying experience. He has been very patient with my decision making, and ensured that I would love the vehicle I set my eyes on. Thank you Sami, Business Manager, & the BMW team for their hospitality, customer service & friendly attitude!”

“Let me start off by saying I took a 3 hour Amtrak to get to this dealer. That’s how confident I was in them before stepping foot on the lot, and it paid off. I had the pleasure of working with Dylan Jacobs (who wound up feeling more like a friend of 10 years than a salesperson). Dylan was upfront about all costs, ran my numbers ahead of time and ensured there were zero surprises. He’s also incredibly down to earth, funny, and does what he needs to ensure you leave the lot happy with your purchase. I also had the privilege of meeting Sinil the Genius who went over every spec of the vehicle with me, set up my app, and ensured I knew how my new ride operated. He gave me his number, texted me, and let me know that I can reach out to him anytime with questions. Incredible team at this dealer. I was there a few hours; they fed me, gave me a comfortable seating area, and made me feel at home. My welcoming experience to BMW was legit. Best car purchase experience I’ve ever had. Ask for Dylan — you won’t be disappointed. Trust me. Oh, and I’m obsessed with my i4. Thank you guys again! 😮‍💨”

“I recently purchased my 2026 BMW M4 Convertible Competition XDrive. My salesperson was Rommel and let just say he was the best. He was both professional and knowledgeable. He remained level headed and even keeled throughout the entire negotiation and buying process. I was shopping my deal on a similar vehicle at BMW of Alexandria. I must admit I was going back and forth between a CPO’d M4’s at both dealerships, but Rommel never let that frustrated him, which is more than I can say for the salesperson at Alexandria. In the end, I could have purchased anywhere,but with me,purchasing a vehicle is about establishing a personal relationship and as such I decided to take my business to Passport . The dealership is beautiful and ,everyone greets you with a genuine smile. I would definitely recommend Rommel and Passport BMW for your next purchase”

“⭐⭐⭐⭐⭐ If you’re looking for a truly outstanding car-buying experience, Jon Garrett at Passport BMW is your guy. From start to finish, Jon was unbelievably professional, communicative, and genuinely helpful. Buying a car from out of state can be stressful, but he made the entire process seamless and easy. What impressed me most was his follow-through and responsiveness — every question I had was answered quickly and thoroughly, and he was available whenever I needed him. Even though I’m in Massachusetts and he’s in Maryland, Jon treated me like I was right down the street. That level of personal care and attention is rare. If you want someone who is knowledgeable, trustworthy, and truly committed to his clients, I cannot recommend Jon Garrett highly enough. An absolute 5-star experience. 🚗✨”