Burnsville Toyota

“I normally don't write reviews but my experience warrants one. My son and I shopped for and he purchased his first car from Burnsville Toyota, a 2023 Toyota Camry. Our entire purchasing experience working with Chaz Oatis our seasoned sales professional exceeded our expectations - we left the dealership in an awesome certified vehicle and felt great about the experience. "Hats off to Chaz - job well done"!”

“Outstanding customer attendance and support. Thanks to the staff at Toyota Burnsville, in special to Tyler and Caio. One of the best vehicle purchase experiences I’ve ever had. Congratulations, and keep delighting your customers!!”

“Last August, I put a deposit on a 2025 Sienna at Burnsville Toyota, and I waited about 6 weeks for vehicle to arrive. KBB, Edmunds, and Carvana all valued my vehicle around $19,000, which was the average trade-in value for my car. Burnsville Toyota’s offer came in noticeably below that, with minimal willingness to negotiate. I was even told my car sells for “$15,000–$16,000 max,” which was simply not true. Other dealers, including Rochester Toyota, provide trade in values consistent with KBB, so it seems Burnsville Toyota is lowballing customers even when vehicles are in excellent condition. The worst part was how I was treated. The saleswoman went from friendly and (overly) upbeat to rude and condescending after the deal fell through. She even stood over me, pointed her finger at me, and scolded me over a recall that only recently had parts available. I left feeling completely disrespected and undervalued. It feels like Burnsville Toyota relies on vehicle demand to pressure customers into unfair deals. I reached out to management afterward and never received a response. I would not recommend Burnsville Toyota, especially if you’re trading in a vehicle. There are other local dealerships that treat customers with far more fairness and respect.”

“The entire process of buying my new Toyota went smoothly. I was greeted promptly by the nice woman at the front desk who inquired what I was interested in. She called over Jeff to be my salesperson and told him what I was thinking of. Jeff is highly personable and knowledgeable. He was able to match the perfect car for me. Final financing and paperwork were completed with Matt, who was friendly and efficient. Jeff went above and beyond by returning my rental car for me so I could immediately drive my new Camry home.”

“I worked with Riley Price, he was super kind and understanding. The first car I test drove was actually the car I ended up getting but the whole process was awesome he was an excellent salesman and so was Dominic. Would completely recommend to others! Thank you!!”