Graff Chevrolet of Chesterton

“As a first-time car buyer, I was a little anxious about the whole process, but working with Eric made everything so easy and stress-free. He was amazing from start to finish. never pushy, extremely knowledgeable, and took the time to explain everything clearly. What really stood out was that even after the sale was done, he checked in to make sure everything was going well. That kind of genuine care and follow-up is rare. I couldn’t have asked for a better experience. Highly recommend asking for Eric if you’re looking to buy a car!”

“We love this place!!! Fred is the best salesman, hands down! We have went through Fred 3 times and the process is so easy. Fred makes you feel comfortable and not stressed out!! We will always come here to purchase or lease! Go see Fred! You will not be disappointed!!!!”

“Just bought 2 Chevys from Fred. Both times the process was quick and simple. It was a great experience both times. I really appreciate him working these deals with me.”

“I purchased a 2025 Equinox EV and with the credit expiring, there was limited options around me. After seeing one at Graff, I called and spoke to Eric W. He was excellent to work with and very knowledgable for the long distance sale to answer questions and provide timely responses. When I drove to the dealership (about 3 hrs away), he ensured that everything was ready to make the transaction as smooth as possible! Definately recommend Eric at Graff and I love my Equinox EV!”

“Recognition for Outstanding Service – Cameron (Service Department) Dear Service Manager, I am writing to extend my sincere gratitude and recognition for the outstanding customer service I recently received from Cameron in your Service Department. On Friday afternoon, while traveling from Portage, MI to Rockford, IL with my 13-year-old daughter for a soccer tournament, my vehicle’s service engine light came on just before the Portage, IN exit. Moments later, the car died as I rolled into a gas station. Being far from home and still hours away from our destination, I was understandably panicked. After locating Graff Chevrolet nearby, I called and was connected with Cameron. He immediately took the time to listen and understand my situation, asked me questions about my vehicle and the warning lights, and then provided me with the contact information of a reliable towing company to bring the car to your dealership. Cameron explained that since it was late in the day and your service department would be closed over the weekend, diagnosis would need to wait until Monday. However, he went above and beyond by contacting the Enterprise office next door to ensure they held a rental car for me and remained open until I could arrive. When the tow truck delivered us to the dealership, Cameron personally met us, walked us over to Enterprise, and made sure we were able to get everything we needed from the car before leaving. He even took the time to say goodbye and reassure me that he would follow up on Monday with a diagnosis. True to his word, I heard from Cameron first thing Monday with an update and a clear plan for repair. I cannot overstate the compassion, professionalism, and genuine care Cameron showed throughout this stressful experience. He turned what could have been a frightening and overwhelming situation into a smooth and effortless solution—ensuring that my daughter and I were safe, able to get to Rockford on time, and confident our car was in good hands. I have never received such exceptional customer service anywhere, and I truly hope Cameron is recognized for his efforts. He not only exemplifies the highest standard of customer care but also demonstrated kindness and humanity that left a lasting impression. Thank you for fostering a team that prioritizes people in moments of need. Please extend my heartfelt appreciation to Cameron on behalf of myself and my daughter.”