Honda of Burien

“Cody was very friendly and helpful he explained all the process…I got what I wanted for my trade and got a good discount for being a loyal customer. I highly recommend Honda”

“I had a awesome experience with Honda. They were very nice and respectful. Arnas was sales representative very knowledgeable and helpful. Definitely a seeing him.”

“Bought a 22 Toyota Camry beginning of October. They claimed the vehicle had no record of any accidents and claimed to have done the proper inspections and did not. I drove it off the lot unknowingly with a bent strut and bad tires. They refused to come down on the price at all. They wouldn’t offer any deals on having the windows tinted and were very rude about this when we asked. I should have never bought this car based on the lack of courtesy from Vanessa. I paid $230 for a diagnostics at Toyota because there was a clunking noise coming from my left front tire since I bought the car and I noticed the tire was tilted. Toyota provided me with a carfax report that indicated 2 accidents to the front left (which would explain the bent strut and clunking) and right rear prior to me buying it. Vanessa Soto was the sales person and Justin Luong was the sales manager I spoke with about the issue. He was very rude and said he can “take this phone call and you know” telling me he doesn’t have to talk to us. I bought the extend warranty thinking this would cover the issue but because I bought the vehicle like that, warranty won’t cover it. We asked if they could either pay for repairs or fix it with their mechanic to make it right because they insisted it passed safety check and had no accidents when diagnostics at Toyota highly recommended not driving the vehicle til the issue is fixed and also provided a carfax indicating the 2 accidents it has been in. I will never recommend this dealership or any Raidon of Honda at that. Insensitive people who highly lack honesty, accountability and compassion towards their customers in making things right. I would give this place, Venessa Soto and Justin Luong negative stars if it was an option.”

“Very unfortunate to be writing a review like this, as my experience started off great but ended with a sour taste. The salesman my father and I worked with was excellent, and we spent about 4–5 hours at the dealership working out the details of the deal, which was expected. However, once we had finished up and retrieved the car, my dad noticed an issue with the front bumper. This turned into another 2–3 hours at the dealership while they tried to identify the problem and replace paperwork. My dad refused to leave with a car that appeared to have been tampered with—specifically, the bumper had been removed and adjusted to push out a swollen section that wasn’t done properly. For context, I am in the middle of moving within two weeks for a new job, so I’m already stressed and exhausted with all the logistics in my life. The last thing I expected was to be given a “new” car that had not been thoroughly inspected, especially when spending thousands of dollars. You would think the vehicle would be delivered in pristine condition prior to handing it over to a new customer. Instead, I was handed a car with an obviously flawed bumper. When I spoke to the manager, I was met with a condescending tone and a smirk that made the situation feel even worse as I was visibly upset. In the end, my father did receive a new replacement car, but the overall way this situation was handled was deeply disappointing.”

“Had a good experience buying my new car here. My sales guy was Andree. My bf is a little aggresive and Andree handled it so well. He was professional, patient, and even gave me great deals that shocked me. I didn’t feel pressured and he explained everything to me quickly but efficiently. Shout out Andree! 🤭”