
Google Customer Reviews
Shahd Louaibi
Oct 31, 2025
Rating:
“We had a wonderful time purchasing our new Lexus RX at the Lexus of Brookfield. Isaac was a very wonderful and attentive sales representative. He helped us every step of the way. Mary was amazing as well. They made the whole experience so smooth and seamless, especially for a first time buyer. Definitely recommend working with Isaac.”
Donna Polster
Oct 1, 2025
Rating:
“Purchased my first Lexus and needless to say, the experience was unlike no other 😍 Bob Strauss was very kind and knowledgeable. He showed me a few of the ES 350s on the lot and never pressured a sale. I explained what I really wanted and when a white ES 350 F Sport with handling was available, he informed me. Came in on a Saturday to complete the purchase and worked with Ty, Jeff, and Ayman who were absolutely amazing!!
When I arrived, I met with Ty who presented my car to me along with some beautiful roses 😍 I honestly did not expect the royal treatment that she provided, gosh, she is just wonderful!! Jeff had all the financial info ready to be explained and signed. He went above and beyond to make the purchase happen in the first place and I couldn't be more grateful! And Ayman was super knowledgeable and helpful, walking me through explaining the ins and outs of the car and setting up everything!
Lexus of Brookfield, you have an amazing team! Thank You all for the wonderful experience. ❤️”
Chitanya K
Sep 20, 2025
Rating:
“Josiah Bouley was my sales rep and awesome to work with. He ensured I could compare between the right trims and features and helped me identify the right trim level. One thing I appreciated was his attention to detail and genuine focus on customer service. During the test ride he carefully introduced all the features and helped identify what I cared about and answered my questions before in I locked in our vehicle. I very much recommend this dealership and Josiah in particular! We are enjoying our new ride!”
Ana S
Sep 19, 2025
Rating:
“This is my first experience buying a Lexus. I absolutely loved my experience at Lexus Brookfield. Bob Strauss sales associate is the friendliest and knowledgeable person. Had so much patience to pick the exact vehicle I was looking for. Chris finance manager and Ryan technology specialist were just as great to work with.”
Kristin Wetzel
Aug 26, 2025
Rating:
“Isaac was phenomenal to work with. He’s not your typical pushy sales guy. He listens and truly understands what you’re saying or looking for. In addition, Jeff in finance was also a great pleasure to work with. Again, not pushy and honest! I am so incredibly happy with my experience at Lexus of Brookfield. Not to mention the process went very fast! I highly recommend checking them out and working with these two gentlemen!”