
Google Customer Reviews
kimberly toohill
Feb 26, 2026
Rating:
“The women and men at Bloomington CarMax are great they treated me like a person not a check on a list of sold cars. Everyone that I was in contact with was courteous and seemed genuinely interested in me getting what I wanted, which was a great used car at a fair price. Even when dealing with the crazy amount of paperwork and procedure of my finance company, they kept their cool and worked right through it to the end and I came home with my new (old) car.
The only issue I had was waiting for my vehicle to be transported here, but it’s just part of the system in this business model. Patience prevailed, and I got my car.”
William Turner
Feb 21, 2026
Rating:
“We just sold our 2017 Chevy Cruze at CarMax in Bloomington. I did the get an offer online. Walked in this morning with all necessary documents and was done within 30 minutes. We received the amount quoted on the offer. It was a very good experience. Brian Dietzler took care of us and was a great person to deal with. If I ever need to sell another car possibly need to buy one, I wouldn’t hesitate to go back and do business with them again. Thanks”
Natalie B
Feb 7, 2026
Rating:
“Brian Dietzler was incredible!! I received the best customer service I’ve ever received. He was so nice and accommodating. He answered all of my questions and always answered phone calls and text messages very swiftly. Overall, it was an amazing experience. I highly recommend CarMax Bloomington. From now on, I will be buying every car I get from them and recommending it to my friends and family. Thank you, Brian, for amazing service and a great car!!”
Richard Wooddell
Jan 15, 2026
Rating:
“Just bought a car here. The car is great. Overall the experience was good as well. Mike the manager went out of his way to make sure that we had a great buying experience. Jackie our sales rep, was extremely pleasant to deal with and there were none of the typical car salesman pressure tactics whatsoever. We would have given our experience 5 stars...but we took off one since we were there for longer than we felt was necessary. (4 hours from the beginning of our appointment until we drove off with our new vehicle) If they could streamline the buying experience and shorten the wait time it would make for a much more pleasant experience overall. Nevertheless, we would come here again.”
lakeiia adger
Aug 2, 2025
Rating:
“Very easy car buying experience! I'll never shop anywhere else. I had the pleasure of working with Zach and he was awesome! Very knowledgeable and made things smooth. I did everything from my phone. Made and appt to pay and sign and was cruising in no time!”