
Google Customer Reviews
Jasmine Green
Apr 30, 2026
Rating:
“Shakim sold me a beautiful BMW 2023 I love it every where I went it was so hard to get approved I went to car castle he was very upfront and forward didn’t beat around the bush he told me he would get me approved and did just that very respectful I love him for that I love my new car if you go to car castle only ask for shakim trust me you will love him he’s an awesome sales person and he knows what he’s doing “He’s there to help you not hurt you “ his words lol thankyou shakim god bless you everyone go to shakim”
lovelee love
Feb 14, 2026
Rating:
“Since last night I been trying to leave this review. But, I have to start by saying my experience was absolutely amazing. I was finally able to get my dream car — a BMW X4 M Competition in white with red interior — and the entire process exceeded my expectations.
After shopping around at several dealerships, I kept running into the same issues: overpriced quotes and salespeople trying to tack on an extra $10K above the asking price. It was frustrating, to say the least.
Then I found this dealership and connected with Andrew, and everything changed. He was a straight shooter from the start — the price was the price, no games, no pressure, and he was genuinely willing to work with me.
My credit wasn’t perfect, but Andrew went the extra mile. He got on the phone with the finance team, worked through the numbers, and made it happen so I could drive off the lot in my car the same day.
I truly appreciate the honesty and effort. If you’re looking for a dealership that keeps it real and takes care of you, I highly recommend coming here — and definitely ask for Andrew.
Fair warning: his jokes are a little dry 😄, but he’s an honest salesperson who gets the job done!”
Janis Green
Jan 28, 2026
Rating:
“I had an absolutely amazing experience coming here to purchase my bmw. From when I walked in Vinny and Sandy both made my entire experience stress-free, honest, and reliable. Vinny answered all my questions while Sandy skillfully handled all paperwork. You can tell they genuinely care and handle their customers in a truthful manner. They definitely do take pride in ensuring you get the best deal + quality possible! Definitely don’t be nervous about purchasing a used car here. It was exactly as described, clean, and well maintained. 100% buying my daughter’s car here.”
Ephraim Hodge
Jan 16, 2026
Rating:
“Good afternoon! Special Rating For Mr Shakim “Shak” Butler And Vinny O At Carcaslteny. I really truly appreciate your customer Service and Incorporation Throughout the process of I Ephraim purchasing a vehicle from your dealership. Your customer service, understanding and assistance is very appreciated. Thank you so very much for everything especially your help with everything.
I recommend this dealership
I am happy with my purchase vehicle of BMW 2018 thanks for your help and support again throughout the entire process
Thank you Ephraim”
Simone Blagrove
Dec 11, 2025
Rating:
“had an outstanding experience at this car dealership. From the moment I walked in, the staff made me feel welcomed and taken care of. Everyone was friendly, knowledgeable, and genuinely focused on helping me find the right vehicle—not just trying to make a sale.
The process was smooth, transparent, and stress-free. All of my questions were answered clearly, and I never felt rushed or pressured. The team took the time to walk me through features, financing options, and the entire buying process, making everything easy to understand.”