
Google Customer Reviews
Patricia Coffman
Oct 27, 2025
Rating:
“Great experience. My salesman, Michael was very easy to work with. Appreciated the experience as opposed to buying a car in the past.”
Miami 305
Sep 22, 2025
Rating:
“Shawn was invaluable in the decision-making process. He wasn't pushy, which made the car-buying process. However, the experience has been less than favorable with management and the service department. I bought an EV, and it has been less than convenient. I tried to charge my vehicle at the dealership. But service department is allowed to park cars in the section for EVs. When asked to move the gas cars, the service staff caught an attitude. I asked to speak to the manager about the situation and was brushed off. I was told I could charge my car at a Tesla charging station, but a week later, I was told I had to purchase the adaptor.”
Brianna Abril
Sep 10, 2025
Rating:
“Michael made our car buying experience absolutely seamless! We came in looking at the 2026 Hyundai Palisade, and within a single day he had everything taken care of for us. He gave us a fantastic trade-in deal on our 2024 Genesis and worked quickly to make sure the process was smooth and stress-free. His professionalism, knowledge, and commitment to customer satisfaction really stood out. We couldn’t be happier with our new Palisade and the deal Michael made happen. Highly recommend asking for Michael if you’re looking for a new car—you won’t be disappointed!”
Michael Irlbacher
Sep 8, 2025
Rating:
“My wife and i have owned 7 Hyundai vehicles. In the past year we purchased the last 2 from Jones. Of the 7 deals, the 2 at Jones were the fastest and most enjoyable. Our salesman Mike was extremely knowledgeable and friendly.”
Michael Coatney
Jun 20, 2025
Rating:
“I am a repeat customer at Jones Bel Air Hyundai and for good reason. Customer service has always been top notch and have always given me great deals. This particular time my salesman River was very accommodating, always stayed in contact with me throughout the purchasing process, and reached out post sale to ensure I was satisfied with the car I've purchased. I'd refer my friends and family to Jones dealerships. Thanks Jones!”