Ken Ganley Chrysler Dodge Jeep Ram of Bedford

“I feel compelled to write a review due to the incredible experience I had in leasing my 2023 RAM. If not for Patrick's diligence in working to assist and ensure I was able to get the vehicle I wanted for the price point I needed, it simply would not have happened. I highly recommend working with Patrick at this dealership! I worked with dozens of dealers over the past 20 years. The employees at Ken Ganley CDJR of Bedford were friendly and efficient which is something you don't normally find at any dealer, regardless of vehicle brand. Give Patrick a call if you are looking for a new vehicle. He is great to work with. There are many dealerships between Youngstown and Cleveland. Patrick is the reason I made the ride up to Bedford and drove home in this amazing RAM in the photos below! - Jim Kosek”

“I just purchased a new 2022 Jeep Cherokee and the salesman Patrick made the experience smooth and easy!! He was very informative & pleasant guy who made sure we were happy and satisfied with our purchase. Everyone else were also nice and it was a pleasure meeting you all. So if anyone is looking for a vehicle stop in and ask for Patrick they have a variety of new and used options and he will work with you to make sure you purchase something your going to love!!!!”

“We were in town from Pennsylvania on day 2 of 6 weeks of daily cancer treatments for my husband, when my car had a fuel smell and idling problems. We googled dealers and ended up at Ganley CDJR. Upon arriving at the Service Department, Emily was so very kind hearing our issues and quickly got her service manager (I did not get his name, but he was new) to try to help us. He was very understanding and helpful in fitting us in within 2 days to diagnose the problem, and also offered their shuttle service so that we could get to the Cleveland Clinic for treatment and back. The day of the repairs Alex at the service desk was also very kind and helpful in checking us in and keeping in contact throughout the day with what they found and the repairs. Also, Paul, the shuttle driver, was the best. With great conversation, he got us to the Clinic on time and back to the dealership to pick up our repaired vehicle. With what was an extremely stressful time for us, the Ganley folks really stepped up and helped us get back on the road quickly with excellent customer service!”

“Best Dealership experience I’ve ever had. This is now the 4th vehicle I’ve purchased from out of state and I can tell you, this whole crew is top notch. Patrick Newkirk managed the whole transaction via phone and is the most communicative salesperson hands down. Tom Palowski knows how to run a team and literally guaranteed this vehicle personally. Lastly, the businessman that is John Livingston in their finance department is as ethical as he is efficient. If I could give 10 stars I would - plus look at this beast of a truck! Thanks y’all - I’ll be referring you to my entire family in Cleveland.”

“If you are getting an oil change via service department you should be fine. But if you require anything other than a basic oil change… Ganley is the worst. In the 3 years that I have been a loyal customer, I feel like each time I use them to service my car the customer service is horrible. I’ve dropped my car off for routine maintenance and they have kept my car without a courtesy call. Then when you do call and ask what’s the hold up, no one seems to have a straight answer. I understand shops get busy and service takes time. Customer service and communication goes a long way.”