Ken Ganley Chrysler Dodge Jeep Ram of Bedford

310 Broadway Ave, Bedford, OH 44146
Dealership Photo

Open Today 9:00 AM – 8:00 PM

Google Customer Reviews

DiMarie MalloryJan 24, 2025
Rating:5 stars out of 5 stars
★★★★★

“I went in not even anticipating purchasing a vehicle but I needed one. I had Mike help me and literally everything I asked for he gave me. He was professional and very easygoing. I would definitely recommend someone to see him if looking for a vehicle. I literally have my dream car and at the best time ever with the snow.”


Sophia KamenosJan 31, 2025
Rating:5 stars out of 5 stars
★★★★★

“was looking for a new car and wasn’t sure what to buy. My salesman Jack was so very helpful. He was exceptionally informative on the different cars that he could put me in. His customer skills are excellent and he is hands down the sweetest and most skilled salesmen I’ve ever gone too. I will forever come to Jack for any questions or concerns that I have and will 100% be recommending him to everybody I know. Ken Ganley has themselves an astonishing employee and I am extremely grateful for the opportunity to be able to work with him to get myself into something that I love. Thank you Jack !!”


Randy VanBurenFeb 6, 2025
Rating:1 stars out of 5 stars
★★★★★

“This review is solely based on the most recent service at Ken Ganley Chrysler Dodge Jeep Ram Bedford. In the past, I've been pleased with the service performed on our '22 Wagoneer. The only issue we've had is they scuffed one of the rims when doing a tire replacement. We were told the service manager would call but, he never did. This time it's a different story. We've had our Wagoneer in service for almost two weeks. That's not a complaint, just a fact. There were several issues that needed to be repaired. One issue was the headliner. When driving, the headliner rattles at the front of the sunroof and at the front of the rear pano glass. (this is a known issue with early model Wagoneers). I specifically called before picking it up to be SURE they road tested it to confirm this issue was resolved. They told me it was resolved. When picking up our Wagoneer, I couldn't get there before 5:30pm so we were rushed out to swap the loaner for the Wagoneer. As we drove away, the first thing I noticed was the headliner rattling in both spots. It wasn't fixed at all. To say I was livid is an understatement, since I prepped them about this. When I called back, the service folks were running out the door, I was told to bring it back tomorrow. I live 45 minutes away!!! To top this off, the Wagoneer was dented while in their possession. It's VERY noticeable because it's clearly visible when you go to open the fuel door. This dent was NOT in the car when we dropped it off!!! If you value your vehicle (at any price), I wouldn't leave it here. This is the second time we've had damage at this dealership. As a side note, they ALWAYS wash our vehicle before we pick it up (regardless of the weather). This time, no wash. Interesting, perhaps someone thought it would be harder to see the dent that way. Unless both these issues (headliner and dent) are resolved, the service score on the survey will be reflected accordingly. I will also edit this review and rating if Ken Ganley Chrysler makes this right.”


Cassandra KoenigAug 18, 2024
Rating:5 stars out of 5 stars
★★★★★

“I was looking to trade in my 2018 jeep compass for something bigger and newer. Before I went I wanted to know an estimated trade in value for my car- Aaron the manager for purchasing made that step easy from the start. Daniel the salesmen followed up and was able to give me estimates of monthly payments and let me know what vehicles to look for. Joe the tech guy that set up my Apple car play and showed me about my new 2024 grande Cherokee was amazing and answered all my questions! I can’t remember the finance guys name but they were both great and got me in the monthly payment I wanted! When I went in my time there was easy and I never felt pressured. They are an amazing dealership and I will definitely go back! Thanks guys!”


Katrina HagoodJan 28, 2025
Rating:5 stars out of 5 stars
★★★★★

“I just bought a car from here and I was very satisfied. My sales person, Mike D, was extremely helpful and worked hard to make sure I was leaving with a vehicle that was as close to what I wanted as possible. (I didn't go in with a certain car in mind). He was very friendly, open and patient. It wasn't the usual horrific car buying experience and I really appreciate that! Lastly though, don't go on a Sunday. The hours online state they are open from 11-4, but this was not the case when I went the week before.”


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