
Google Customer Reviews
Ramiro Cortinas
Sep 6, 2026
Rating:
āI had my dashboard replaced last week on my 2026 Nissan Frontier PRO-X from Charlie Clark Nissan Brownsville. Overall, they did a great job replacing the dashboard, but I noticed something when I picked up Friday 04, 2026 I wanted to have checked. ļæ¼
When shifting into Drive or Reverse, the truck takes a little less than two seconds to engage, and I have to give it a little throttle to get moving. Iām not sure whether the emergency parking brake was engaged for a couple of days; I was only assuming that because the truck felt this way when shifting into Drive or Reverse.
Iām keeping an eye on it and plan to ask the dealership to check the brakes and transmission to make sure everything is operating properly. I appreciate the dealership and hope they can address my concern and ensure everything is working as it should.
Ramiro Cortinasā
A H
Jul 30, 2026
Rating:
āThe customer service inside while you wait for your vehicle to be serviced is always great. However, that doesnāt mean you should ignore the quality of the work being done on your vehicle. This is now the second time Iāve noticed problems after what should have been a simple oil change. I donāt know if free oil changes arenāt profitable and the work gets rushed, or if something else is going on, but itās becoming a pattern. The first time, they failed to reinstall all of the screws that secure the engine splash shield underneath my car. As a result, it dragged on the road while I was driving, folded back, and eventually broke. Now part of the underside of my engine is exposed because a section of that cover is missing due to their failure to properly secure it. Now, after this most recent oil change, I opened my hood two days later and found that the washer fluid reservoir cap was missing. They are the only ones who have been under my hood in the last six months, so there is no question where it went missing. Iāve always left this dealership good reviews. The last time I experienced an issue, I didnāt even bother leaving one because I didnāt want to waste my time. But after this happened again, I felt it needed to be said. These are careless mistakes that shouldnāt happen during a routine oil change. I know that if I go back, nothing is likely to be resolved, so instead I chose to leave this review. I just hope it encourages the mechanics to pay more attention and do better.ā
Jack
Jul 22, 2026
Rating:
āArnoldo R. was very knowledgeable, patient and helpful. I came in for maintenance and wasnāt very familiar with the services that my car required, and he took the time to explain each one so that I could make an informed decision. Thank you, Arnoldo!ā
Deb&Isi C
Jun 6, 2026
Rating:
āFirst time to get my oil changed on my new Pathfinder ⦠And the experience was more than Excellent than expected. 1. The welcoming response given by the staff was wonderful. 2. The team was extremely helpful, and supportive on any and all questions I had. 3. Then the friendly service, I received a delicious hot breakfast, fresh coffee, and wonderful conversations with the young sales ladies there Ms.Erika Daza was great ! Thank you Charlie Clark staff, for making my 1st time visit pleasurable! Mrs. D.Canalesā
Paola Gonzalez
May 30, 2026
Rating:
āCharlie Clark Nissan in Brownsville Tx is a great place to purchase your dream car. The sales agents are very friendly and they all treat you like family . I had a very good experience and bought my 2026 Nissan Pathfinder. Iām in love šā